The Portcullis — Restaurant in Great Britain

Went to the portcullis for Sunday evening meal with Wife & child. Went through front door to be hit with the worst smell ever. Sewage smell possibly from the toilets.

Went through to the restaurant to be greeted by the pleasant staff. We were seated and had good interaction with them. Took are order and 20mins later we received are food on first impressions looked good. Myself and wife ordered the same main meal lasagne and once we started to eat the meal it was apparent that there was very little meat if actually any in the pot. seemed to be a bowl of cheese and pasta sheets.

I was very disappointed with this place. The previous experience was alot better. The front staff...

Yuck, can’t belive I’m putting this review as this place used to be amazing. We had our last experience at the end of 2017 and never again it was the final straw. Food had no flavour, chips were.... erm not even sure they were chips and my steak in my steak pie was that tough I have jaw lock. No idea what is going on but your customer service is awful and the food is worse. Update - left review on there FB Page and they blocked me. No reply, no sorry this happend. Just blocked great way to run a business. Used to be in here ever other week and treated like that. STAY CLEAR...

Quite a nice family atmosphere, but also depending on the day you go in. I came to a family dinner, the food was quite pleasent, but another large group of people came in and where quite rowdy and loud. due to the small space it was impossible to hear yourself think and it was quite distracting, i could see other customers thinking the same also, None of the staff went over to ask if they could use inside voices.

great food. but this time, points off, for not looking after the rest of the customers due to drunk loud abnoxious group of...