Yum Yum Burgers & Desserts — Restaurant in Great Britain

Unfortunately, I must express my disappointment with my recent order. I placed an order for ice cream at 9:40pm, expecting a timely delivery. However, as of 11:25pm, my order has yet to arrive. It has reportedly been with the driver for approximately 20 minutes. Given the nature of the product, I am concerned that by the time it arrives, it will be completely melted. Additionally, I feel compelled to mention that this particular takeaway encourages positive reviews by offering a chance to win a free dessert. This practice may skew the authenticity of the feedback, making it difficult for customers to make informed decisions. I've noticed that many reviews are from accounts with only one or two posts, which could be misleading. I would recommend potential customers to approach these reviews with caution. I hope this feedback helps improve service for future customers and encourages more...

The desserts here were just amazing, as they always are, I usually go to the Newcastle one. The food everywhere is very nice and the desserts class, however on this particular occasion the service was appalling, the staff need to be trained to acknowledge people walking into the establishment and letting your customers wait 10 minutes before being acknowledged. A simple “hey, thanks for coming, I will be with you shortly” goes a long way! When taking the order and asking about certain products, no need to reply with annoyance. It’s busy, I understand, but take a minute to step back and just answer politely. Doesn’t matter how good the food is if the service isn’t there then the experience will be ruined. Hopefully better...

Well what can I say iv tried every desert place going and then I found this please here and honestly never looked back, its crazy the value for money, iv been known to spend the best part of a tenna on one, it was tiny and it wasn't a patch on yumyum I can honestly say they make my day there aways to die for!! Im now a regular customer here and im sure they are sick of the sight or me 🤣🙈also the staff are amazing lovely and friendly vibe as soon as u walk in and they always go the extra time for you, which is rare nowaday , that's why I totally can't recommend this place enough, oh and for all you donut lovers put there they are also the best in town!! Give them a try...