Zizou Express - Daventry — Restaurant in Great Britain

Edit: Zizou responded to my review but seem to have taken it down. They said they'd send us the lost drinks with our next order. Needless to say, the order was incomplete again. Drinks and ice cream missing. Might be time to move on from Zizou!

Great food but sadly their customer service and overall quality has dropped off over the months.

I have sung their praises since opening but there are problems that are getting worse and really need solving.

Last 3 orders have arrived without drinks. £5 wasted on drinks that don't arrive overall. Not helped by the fact their phone number doesn't work so we can never call in to chase down a problem.

Deliveries are late more often as time passes.

We have also noticed that the Brownies they charge £5 can be half the size of someone elses brownie in the same order. They are expensive as it is, but really takes the biscuit when their sizes are inconsistent and not good value at all.

Such a shame as I was so impressed when they opened, however they seem to have gotten cocky and I've had one too many incomplete or incorrect orders for me to want to...

First of all customer service is definitely lacking in this shop. They have 2 phone numbers and neither one of them is working for their customers. Waiting hours are crazy, it gives you 1h30 but you starve for the next 3h if you don’t get up and get to the shop complaining about your delivery. And that is not our first time doing their jobs. They then say they will send you your money back to your account in the next 3 working days, yes right, they can’t keep up with orders but will keep up with giving money back to their customers. My partner demanded the money on the same day and they gave him in cash but told him that we will never be able to order again from zizou, thank goodness cause I ain’t waiting no 3h for a burger and chips! Get your phone right and your drivers please, not for me but for your business. Kindest...

Finally braved trying something new . Very disappointed .

Ordered via Uber eats . Chilli nachos . Totally weird and the chill con carne was made with lamb mince which was definitely not pleasant . I've never known chilli to be made with lamb mince . It didn't actually state what meat it was going to be made from online . I had assumed it would beef like any other time ive had chilli .

Also tried to order a cheesecake , but I had to select an ice-cream which was an extra £1 charge even though I didn't want ice-cream . So I didn't bother getting the cake for that reason . Wings order was totally wrong .

Husband ordered hot wings . And I buffalo wings .

We were sent Louisiana hot wings and chilli hot wings . Suffice to say my mouth was on fire and I had a glass of milk for my dinner as i couldn't...