Toby Cottage Restaurant — Restaurant in Guildford

Our experience was as follows: We were first offered to have a drink at the upstairs bar, where crisps and olives had already been laid on the small table - Unfortunately the crisps had obviously been left out for a few hours as they had gone horribly soft Whilst depleting the stale crisps, we were asked what drinks we would like. Without a drinks menu, I asked what IPA options were available, the waiter said "none". That was ok, however, he was then a bit confused by my question of "What have you got?", almost frustrated by the question. Whilst consuming stale crisps and an unknown beverage, we were offered the food menu and the recital from the "Manager" of the 'Specials Menu'. I think this could have been a little more harmonious, as none of us felt invited to order any of it! With our food orders placed we then made our way to the main table, downstairs. The waitress proceeded to lay the napkins on our laps, however, in being so focused on entertaining us with friendly chat, she managed to miss my mother-in-law's lap and dropped the napkin on the floor, and didn't even notice. By this point I was quite simply laughing about the whole experience of being there. Needless to say, the food arrived and was fairly poor, mainly because it was drenched in cooking oil. In summary, I would go to the local chip shop before returning to this...

Sadly this was a very disappointing 50th birthday experience for my friend and I.

Whilst I understand Saturdays are super busy we felt the staff were unfriendly, dismissive, arrogant and had bias towards their regulars.

Perhaps something had happened prior to the start of the evening to have had caused the behavioural changes? The two younger staff were friendly, attentive and kind 🙂 and because of their attitude towards us I paid the service charge.

My friend had the lamb which she enjoyed. I had ordered the pork belly for my main. One strip with no crackling. Burnt and soggy 😞 Veggies were ok.

Overpriced for what it was and as I did not eat it, it was obvious that there was something wrong. Was asked 'everything ok?' before I had a chance to express myself, the waiter had taken my plate and left.

It was such a shame as first visit to Ripley and (last) to this establishment. I dislike leaving negative comments, however, felt this...

We took my father in law to lunch on Sunday and had the most wonderful time. Our waiter was convivial and entertaining; he was most impressed by my five year old's Spanish. The menu was great for all tastes, so we were all able to choose something to eat. My husband says you can tell the scale of the restaurant on the quality of its calamari dish. Needless to say, it was perfect. My daughter wolfed hers down. I had liver for my main course; it was simply the best liver I have tasted. Even better than my own version at home!!! Everybody enjoyed their meals and there were clean plates all round.

The cost of the meal was very reasonable too considering there were four of us eating, we had three courses, and I even managed to have wine. I cannot recommend the Toby Cottage enough. I have been a few times over the last, almost 20, years and it has been...