Crystal Palace Chinese Restaurant — Restaurant in Harlow

Nice food but service was very disorganised.The evening started off well, with drinks and starters arriving promptly but then the service went majorly downhill. Those who ordered Chinese food got their dishes first - although one dish arrived without rice - and the Thai dishes arrived 30 minutes later. There were a lot of staff but the place was chaotic and it seemed like they were mostly concentrating on the takeaways that were constantly going out. Despite asking twice for the rice to accompany my mother's food, it took around 15 minutes to arrive on the table. Which is just ridiculous in a Chinese/Thai restaurant! And just when we were expecting our Thai main dishes to arrive, we were told one of them wasn't available - why didn't they tell us that sooner! Not a good experience and we wont...

Ordered a takeaway with a 50 minute delivery. Food turned up in 10 minutes. Duck was burnt to a crisp, dry and uneatable. Noodles were dry and completely plain with no taste at all. Shredded chicken was undercooked. I called the restaurant and just got attitude with no apology. AVOID THIS PLACE AT ALL COSTS. I have now also had a bad stomach all of yesterday which I believe was...

What can I say, do yourself a favour and don’t order any food from this ‘restaurant’.

Ordered a takeaway, and what arrived was frankly disgusting, worse still was the service, attitude and complete disregard of what I was explaining, the food was inedible and the service was rude and aggressive.

Take your business elsewhere, anywhere intact just don’t waste your time...