McDonald's — Restaurant in Ireland

Friday evening decided to let the kids pick something for their dinner. Ordered two meals from McDonald's app for delivery, thought it would be safe enough no way to get the order wrong as there was no human interaction just an order printed clearly in black and white. Delivery time 15mins not bad. Order was delivered, two chips ✔️ a wrap ✔️ a burger with the correct toppings ✔️ ONE drink. Phoned the store

"MD: Hello McDonald's Rushmere. Me: Hi I got a delivery and a drink is missing. MD: There's nothing we can do about that it's an Uber eats issue. Me: So I ordered a McDonald's through the McDonald's app (not Uber eats) but it's not your issue? MD: Our orders go through Uber eats we don't have any of our own drivers you'll need to either call to the store for the milkshake or contact Uber eats. Me: So I ordered and paid for a delivery and now have to drive to the store to complete my order. MD: Yes." I then hung up.

So I know it's only one milkshake but try telling your ten year old daughter that she can't have her milkshake but her brother can have his drink. Thanks McDonald's for making my daughters "I'm loving it" meal feel like the treat that...

Tried to place an order through Ubereats, after noticing the delivery time getting pushed back further and further i rang the store, to be answer by a staff member who was very rude and didn't help resolve the issue that I was having. The order I was later told had not even been prepared, to which the phone was abruptly hung up. I phoned back again a little bit later, the same member of staff answered, I asked about how to get the money from the order back, I was told it would go back automatically and if it hadn't, to contact uber and again the phone abruptly ended. I would have to say that the quality of service and lack of assistance has placed a shadow over how the company handles its issues with...

So ordered through the McDonald's app for delivery big tasty meal and a happy meal. 40mins later delivery arrives fair enough Friday night bound to be busy shame the happymeal for my 5 year old was missing. Rang McDonald's Rushmere hung up on several times, rang ubereats told it was McDonald's mistake and to take it up with them...now 19.57 and I'm being bounced between ubereats and McDonald's trying to blame eachother...let's face it how hard is it to check and order on a receipt before handing it to the driver. If I could give 0 stars I would it's an absolute joke you hire ubereats to deliver them it is your responsibility McDonald's to make sure that...