Hmmmm..... food outstanding, 5 stars for food. Service 3.5 ish. Small place. Brilliant menu, loads for vegetarians and vegans, spoilt for choice really. Has some outdoor seating on the pavement. I was served by a young blonde lass, an unsmiling lass, not friendly or welcoming, more like a robot or someone on autopilot who didn't show much care, interest or initiative. I asked for a table for one. My first time here, so I was unaware of what their system might be. Didn't look like table service, as after some time of no one coming to take my order, and with this lass stood behind the counter, staring out the window, supping on a drink, I went to the counter to order in the end. Their hot chocolate actually comes with vegetarian friendly marshmallows, rare as hen's teeth to find them. No yukky boiled cow hoof gelatine in them! Ordered hot choc, a thirst quenching Fentimans ginger beer. Asked for the vegetable soup as my starter, and then followed by a mushroom, tomato and spinach chickpea omelette. The hot chocolate took a while and it wasn't very busy. It was lovely though, very good hot chocolate. The food took a little while and unfortunately for some unfathomable reason, two staff brought out my hot starter and hot main together....?! When I queried why had they brought both courses out simultaneously, the answer was, oh, you want them separately? Errr, yeah, cos otherwise whichever one I eat first, tother will go cold. I mean it's not exactly rocket science, eh? A bit of common sense would have gone a long way. It was obvious, as stated at the start, there was only me dining, hence asking for a "table for one". So, the next thing was my soup starter was about to get carted back to the kitchen, errr, hello?! Back to front or what? I know it would be easier to reheat soup, rather than the omelette, but that isn't the point. Soup comes first. Have to say, the soup was delicious and perfect, a very good soup. Boiling hot, like the weather, so took a while to devour. Omelette eventually came back out and rahhh, lil miss finally seemed to have found a smile from some dark drawer recess somewhere. Maybe she was new. Maybe she was shy. But she needs a bit more customer awareness and a bit of sense. An older lady (the one who had tried to carry my soup back away) did come over and ask if soup was OK. It was more than OK. I wouldn't write the place off because of one staff member, because both the menu choice/range and the food were great. Interesting, unusual wall art in the loo, a mural that looks inspired by the trees in a Dr Seuss book, liked it, it's quirky. Do go and try their food, it's great and it's a nice...
Read moreThis was our 2nd visit to Katie’s, as a couple of (relapsed) moon-rakers (from Slawit) residing on the opposite side of town near Castle Hill, we several cookoo’s as distant (long lost) relations! My wife and l like to eat out often, so when we visited Marsden and decided that only Katie’s eatery would do again, as we enjoyed our 1st visit there. We were pleased that it was very quiet when we entered and we were seated near the ‘canal’ picture window. Then suddenly the tables all filled up…. Our order went through fairly quickly, we both ordered a basic sandwich, egg mayo, and tuna mayo, both came with a ‘dressed’ side salad, all accompanied with tea for 2. We both had 1/2 of each sandwich. The food, although basic and simple, was delicious. Bread lovely and soft (freshly baked?) and the fillings very tasty. The tea was delicious Yorkshire decaf! Mmmmm. The staff were all friendly and only too happy to help. Big thanks from...
Read moreMe and my partner visited earlier today as we had heard great reviews about it and wanted to see for ourselves. We walked in and were met with lovely staff and immediately sat at our table. We were given menus but had about a 15 minute wait before orders were taken, however not many people were in at this point and if they were, had already ordered. We placed our order and waited another 30 minutes for our food, we knew that would be an estimated time as we read online that it was all homemade. When my partners food came there was a huge hair that was very clearly in the egg, almost as if it was cooked within it. I received my food and it was incredibly greasy where I thought it would be fresh salad. No one performed a check back whilst we were here to check on our food, thus my partner didn’t want to make a scene. I don’t think we shall be returning in a hurry, really let down as we heard wonderful things and were really...
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