We visited this restaurant on Saturday 16th January 2016 to celebrate a relatives birthday. The staff were very friendly and attentive and we were soon shown to our reserved table. We were sat near a window and complained about a very cold draught which we were feeling from the window area. Unfortunately there was no alternative seating offered so we had to endure the cold (it was also snowing outside, which didnt help). Once the food arrived, I was happy with the quality of the mixed starters, as were the rest of the group. Generally, the quality of the main dishes was also good (if not a bit on the spicy side). However, the biggest reason for my rating of this restaurant was that the side dishes of pilau rice which was served was clumped together (typically like the microwave rice which you heat in a pouch). When this was queried, an apology was given but the kitchen had apparently run out of rice. Pretty shocking to say that we were eating early evening. They did explain that the rice WAS microwave rice (and you could tell by the poor taste). Never in the many years and dozens of indian/bangladeshi/asian restaurants I have frequented can I ever recall being served sub-standard, bland tasting, microwave rice!. Whilst the apology was given at the end of our meal, no offer of a partial refund of the cost of this was ever mentioned and because I was part of a larger group the bill was paid and we left the premises. I don't think that I will be returning to this restaurant...
Read moreRight, just been here. Where do I start? The service was extremely terrible and the restaurant was cold. We had ordered the food, the chicken was rubbery and the onion baji was uncooked from the inside which nearly made me sick. The fried onions that get served weren't fried just a whole onion placed on the tawa. The main course looked like it's been sat there 3 hours before, was not fresh at all and tasted terrible. Now we get to the exciting bit! Cutting the seekh kebab in my plate finding a extremely long black curly hair that was cooked inside the kebab. Such a disappointment it was revolting, had to stop eating. I told the waiter after waiting 10 minutes for him to come with us being the only customers in the restaurant. He did not even apologise or offer a replacement meal and swiftly emptied the table in an abrupt manner. Walking towards the exit the waiter came running 🏃♂️ across the restaurant to ask us to pay. I looked at him with disgust and told him I'm not paying for a meal that I haven't eaten and the food was very hairy. He then insisted for us to pay for 2 diet cokes. Me thinking this guy is pathetic and clearly lacks in good hospitality and said no. Then so rudely replied with 'OK BYE!' So we went across the road to mc Donald's and had much better food and great service. Lol. I have been to many places in my life and this has got to be the worst!!! DO NOT EAT FROM...
Read moreSo me and my wife called this evening for the 1st time. As we entered the reception area we noticed that it was very nice and there was a girl behind the bar who greeted us, without a smile or any personality what so ever. She showed us to our table with no conversation at all and as we got to our table she never said, will this be ok, instead she just pointed to it and then left. At this point I was glad she left as she didn't make you feel welcome at all. I would of felt more welcome on death row than here at this point. So we ordered some drinks from the almost dead girl,still no smile or conversation, she must really hate her job. Our food was ordered by some other staff and these guys was very polite and had some manners which was nice. The starter came and it was so nice, the Curry's came and they was also very nice, the place is very clean and organised and we loved it and would call again. I would of given it 5* if they didn't have the Grimm reaper greeting people at the door.Apart from that it's worth a visit, we really enjoyed the food. Just greet people with a smile because the customers are vital to keeping your business going. Update as of December 23rd 2021 been back recently and glad to say no grim reaper the food is still very nice, great staff, quick service , value for money its...
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