Visited 1/4/23, well waiting an hour for our food I noticed some interesting things, firstly one of the waitress has 2 speeds, slow and stop, would only clear half a table and made more effort in collecting numbers than removing dirty plates, even watched her pass a table 5 times with one plate on that she had previously took 2 attempts to clear, new customers were moving dirty plates onto other tables so they could sit with their kids, I'm sorry but isn't it common sense to take a tray of food to a customer and then collect dirty plates on the way back, hey I even watched them walk past the table next to me that had plates there for about half hour with empty trays, is this how their own homes are left, things just piling up well the mess is ignored?, if this didn't make me question hygiene then the guy certainly did, after watching him stand on a chair to fill the coffee machine up I cannot say I saw him wipe it down before putting it back under the table, then he proceeds to scratched his head.. I hope he washed his hands before going back to handling food.. this is the worse I have seen from morrisons cafe and normally have a pleasant time.. obviously it was the team on today that has let...
Read moreFor breakfast I can say that it is a superb meal - however due to some confusion on the menu we were left less than satisfied. The menu states that children's meals are served ALL DAY including the main meals. Upon looking further on the menu there's nothing to say that the main meals themselves are not being served all day - and to further this point the QR code to order show's all meals as an all day affair - we were perfectly fine to order bangers and mash at 10:40am.
Upon this order it took twenty minutes for staff to reach us to I form us that actually the 'mash wasn't ready' and we had to change our order with some snarky comment on how we're "early" - I find it hard to be early when there's no specified time shown anywhere aside from staff word of mouth that lunch started at 11:30am.
The breakfast came with missing black pudding, the bacon was barely warm and the beans were thick - overall disappointed and unhappy. We were offered a refund for the bangers and mash with another accompanying comment on how the "menu should be looked...
Read moreI work at Morrisons head office and tell everyone how good our cafés are, this one is the exception.
Upon walking in a woman shouted from the kitchen if you want to sit down it will be 50 minutes (it came out in 5 one positive).
This cafe looked like a bomb had gone off. Not one table cleared, not one table wiped down. I asked a lady for a cup she pointed at the cups behind the machine (obviously none there) then grunted and gave two takeaway ones. I then ordered two fruit shoots for them to say they've ran out and told me to grab whatever.
The place needs an entire shakeup and I felt guilty letting my kids eat here, it's that bad. Dirty, disgusting and bad service. Only credit was the young girl who brought the meals.
But seriously go to any other Morrisons cafe but this one and don't judge the cafe's upon making the mistake of...
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