Greggs — Restaurant in Lancaster

My food issue with Greggs is my own making I guess. When I turn up there is never anything fresh or hot, just luke warm. I should learn when to arrive to get the freshness. The food is good though. But then recently the coffees haven't tested great, just OK. I'm slowly going off Greggs, as I like their brews, but now in two outlets at opposite sides of the country I've had a funny Pumpkin Spice Latte. Peculiar, the...

Lovely cold pastie from here paid then explained it was COLD asked if they could warm was told No then told it had been out a while asked for a refund as I couldn't eat cold pie was told no sorry you've paid for it now we can't take it back I didn't even open the bag or exited the shop terrible food terrible service not be going there again not even with...

I was recently in this Greggs and thought the way the staff handled a young lad whose card declined was perfect. The lady behind the counter was kind and respectful - I wish the world had more people like this Greggs...