I attended an event upstairs in the function hall on the evening of Sunday 13 July 2025. As soon as I attempted to sit down the chair slipped backwards, resulting in me banging the back of my head on the hard flooring. I badly hurt my shoulder and lower back too. The waiting staff was stood close by and witnessed my fall. My family that were with me noticed the chair was wobbly. When I got myself together I called across to the waiter who never even asked how I was and said to him the chair is faulty. His flippant response was that all the chairs are faulty. I asked for him to get the accident book, he reluctantly went away, but I had to look for him on his return. He responded that they do not have an accident book?! I said to him by law the establishment should have one, and then asked to speak to the manager. Again he avoided my eyeline and eventually said the manager is aware. We were at the function for 3 hours and no person in charge approached me. (My cousin also nearly toppled over on her chair) On my way out I looked for the manager and he was contacted by a colleague of his who asked him (Pervaiz) to come and speak to me. He did NOT. I requested that he calls him back as I needed to speak with him. The Manager Pervaiz did not once ask how I was, or apologies. He just asked me my contact details and said he would call me back next day. In the meantime he Parvaiz contacted the organiser of the function and asked her to do him a favour and speak to me as I believe he was worried that I would escalate the issue. Parvaiz did contact me next day with a meaningless conversation to me about having meetings with other restaurants who had purchased the same chairs!! For the record "THE MANAGER PARVAIZ " Still didn’t once ask about my well being or apologise. I ended the call abruptly. For the record I never dine at Aagrah Midpoint as the food is bland, even though I live close by, but I have attended functions. Needless to say they are in the hospitality trade but are not hospitable and their staff have not been trained on any kind of customer service or manners. I would have given 0 for my...
Read more£24.95 for This? A Total Embarrassment Aagrah Should Be Ashamed.
Let me be clear I paid £24.95 per head for what can only be described as a daylight robbery disguised as a buffet. I don’t usually write reviews, but this place has pushed me over the edge. What Aagrah served up wasn’t just disappointing it was insulting.
First of all, there was no rush, yet we were told to wait five minutes for a table. Fair enough. But once we were seated, the horror show began.
The food? It's an absolute disgrace. Tiny, cut-down portions are clearly meant to stretch their costs. The selection was pathetic, especially for kids. A few dry nuggets, an empty tray of popcorn chicken, and chips with an egg butty. That’s what we got for nearly £25 a person. I could’ve picked that up on Leeds Road for a fiver, and it would’ve tasted better.
Drinks? Flat, tasteless garbage cheap cola from the bargain bin at Aldi or Poundland - served like it was premium. No effort, no shame.
And dessert? Don’t even get me started. Three flavours of ice cream, coconut, mango, and mint like they went out of their way to pick the least popular options. And the milk cake? A sad slice of Madeira sponge soaked in condensed milk with some syrup splashed on top. It tasted like pure laziness.
And if all that wasn’t enough, the plates were still dirty. Disgusting. How are you charging £24.95 for this? Where is the quality? The variety? The basic hygiene?
Let’s be real, Aagrah has completely sold out. They’re cashing in on their name and serving up canteen-level scraps at fine dining prices. This isn’t a buffet. It’s a rip off wrapped in nostalgia.
I walked out feeling angry, cheated, and embarrassed that I brought my kids here. If you're thinking about going don’t. Spend your money somewhere that actually respects its customers.
Aagrah, hang your...
Read moreLast time I went to Aagrah was years ago and it wasn’t very good so I decided to give it a go again. We went for the buffet and it was extremely extremely disappointing. Poor poor selection of food for kids- where were the chicken nuggets, pizzas? The only thing there for kids was chips! Everything else was too spicy for the kids to eat. Other buffets offer a wider range for kids
Raw kebabs and lamb chops. see the pics attached. The kebabs were almost entirely raw- I should have taken a photo of the worst one because that was not cooked at all. Still pink and raw in the middle. The lamb chops were also under cooked and so chewy. These were the two items on the buffet I looked most forward to aswell.
Chicken pakoras and aloo pakoras- some tasted good and other pieces were chewy and raw, or salty. So much inconsistency in the cooking.
Not a huge selection on curries - and the only rice dishes available were biryani which was filled with veg and lamb and not enough rice and pilau rice.
Funnily enough- they had a wide range of desserts but all of them extremely poor quality in taste and flavour- the sweet rice was all dried up, halwa too sweet, they ran out of profiteroles, there was no vanilla or strawberry ice cream - they only had cookies and cream (which tasted like cheap ice cream), bubblegum, mango and chocolate ice cream. The choc cake was too sweet, there was pink cake with blue icing and I have no idea what it was but that was not nice.
Things I did like- the fish and chicken jalfrezi. Despite the undercooked and raw food, Aagrah still charged us full price and offered no discount at all! Great service...
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