CC’s Cafe — Restaurant in Leeds

Got a delivery and the order was missing items and add ons we paid extra for. Items were undercooked or over cooked and not very good. I requested a partial refund via justeat and was rewarded my refund due to pictures shown etc.

I then had a missed call from a mobile number from the Cafe and a voicemail was left. They were quite rude and didn't hang up the phone correctly and were swearing and shouting in the background about myself and my company it was delivered to.

As I didn't answer the phone, they contacted my place of work. They were rude to the office staff and basically said they contact people like this all the time if a refund is requested and that I should not order again.

I found this highly unprofessional and reported this incident to justeat as there was no need for this behaviour and the fact that they were calling my personal number and office just because I requested a refund as my order was wrong.

The only good thing I can say is that it was...

Last time hubby and I went here was before the cafe was updated and food was great then. Just had medium breakfasts with cup of tea, the toast was fine can't say that for the actual breakfast though, we each had a blackened sausage with one that was not as bad, both had 2 rock hard fried eggs nicely blackened on the underside, the bacon was nicely dried which made it harder to eat, thank God for some juice from the beans to get some moisture back in the bacon. The local builders would do well with the hash browns if they fall short on bricks these were also overcooked. This has gone down in my estimations from one of the best to one where it's unlikely we would...

Ordered on Just eat, waited 30mins after the expected delivery time before phoning.

Was greeted by a woman who accused me of lying that "their driver delivered it" when I tried explaining that I'm the only one in and haven't received anything.

Would of been a bit more understanding of they were helpful but when I said what am I meant to do as I've just wasted money on nothing "well you can dispute with Just Eat but you'll never get anything from us again as we have this all the time from Seacroft"

Customer Service...