Domino's Pizza - Leeds - Wortley — Restaurant in Leeds

Waited 25 minutes for pizza and after specifically asking and confirming twice that we wanted onions and mushrooms on only one half of the pizza, guess what......the whole pizza had onions and mushrooms on it!!! Glad we checked as we walked out the door. Was offered a replacement but didn't want to wait for any longer so asked for a refund which they messed up and has resulted in nearly £20 going out of my account and me chasing a refund. I am awaiting a response to the email I sent and customer services to ring me back. Won't be going again. Incompetence is a word that...

They mistakenly made my vegan pizza with dairy cheese, then when I rang up to inform them, I got no apology. I emailed them to complain and was basically told I was lying and that vegan cheese had been used. After 3 years of no dairy, I have become slightly lactose intolerant and started getting stomach cramps 10 minutes after eating half of the pizza. When I explained this, my email was just ignored. I appreciate that mistakes happen but at least apologise and don't accuse me of lying. I didn't ask for any money back so what would be my...

Pizzas are great and when they ain't busy it's all good... But last time the pizza tracker option said it were ready so me n my mate mooched down n still had to wait between 20 n 30 mind. To b fair they were really busy coz footy was on so wasn't their fault but that pizza tracker bot is just standard. It obviously don't give u an individual situation on when ya food is ready n had it done so it wudda saved me n my friend stood outside for 20/25min in the rain... Apart from that the food was great as always and only lost a star due to...