I am writing this review based on what I think is a member of the staff an older lady with short cropped hair . I think another staff member called her Sandra I pulled over in the car park for five minutes because I had just received some bad news and didn’t want to drive upset . I would never normally go in the car park but like I said I was very upset and understand I probably should not of parked there but I was not blocking the entrance in or out this lady pulled up next to me and shouted through a window in a very nasty tone not to park there which yes I understand but again I wasn’t blocking any way in or out . I did not appreciate this ladies tone and before I had chance to reply she sped off. Think staff members should always have an open mind for all that Lady knew I could’ve been coming to book the venue. So based on this experience and the attitude from this lady I think the company should have a look at the way staff members treat or speak to members...
Read moreWaited 2-3 minutes at the door where it said wait here no one came then decided to go the bar where there was only 1 person on the tills so we asked the customer who was in line or where it started and no one new , a couple had left as thy had been waiting for a while , we managed to get a staff’s attention to sit down , we sat down looked what we wanted , went to order a couple sat down after us we waited 40 mins but meanwhile the couple had been served ate there meal and left so I decided to ask the lady when is our meal ready , she went and asked but a different person came out and said 10 mins so all in all it had nearly been 1 hour , no steak knife was given and normally a person comes over to ask if everything was ok , no sorry it was late , we was not happy it used to be a very nice and organised place , we won’t be visiting this...
Read moreWent to my wife’s boss’s 40th birthday party here. Had a great evening. The place is a little dark but it has a night club kind of vibe about it so nothing out of place there. The bar was well stocked with a good selection and reasonably priced. The bar staff were friendly enough, if slightly bored looking. I understand that, I’ve been there, used to do bar work myself. We had a Chinese buffet which was quite good and nicely put on. All clean and hygienic. The men’s toilets were very old fashioned but clean and tidy enough. Then there’s this thing: The whole place was EXTREMELY 90s style, in appearance and feel. I used to go out pubbing and clubbing in Somerset during the 90s and those places were just like this. The DJ for the night proceeded to play very 90s style dance tunes. Both DJ and sound system were very decent. My wife and I had...
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