Harry's Kitchen

Ordered here twice. 1st time the coffee had split on the rest of the order and 2 items missing. 2nd time I put in the comments ‘please make sure full order is in the bag and lids are secure due to spilling and missing items the previous order.’ Food took 90 minutes to get to us, the hot drinks had spilt everywhere and when the delivery guy was taking the order out of his bag, the paper bag split resulting in food falling all over our door mat (which he kindly left there for us to clean up) Called the restaurant and was told that the order would be replaced, will take about 30 mins. 2 hours go by and nothing so I call to chase it up (keep in mind I order a kids mean and 3 lots of pancakes with chocolate and marshmallows for my children, so they’re well aware that children are waiting for their breakfast to be delivered still) I explain the situation and the call gets disconnected, I then call 15 times over the next hour and no answer, then on the 16th call someone answers and assures me the manager will be in touch. 5 days later now and no one’s been in touch, and I’m still owed £55 or a replacement. Absolutely rubbish restaurant and even worse customer services.