LUXMY -BAR & GRILL — Restaurant in Liverpool

PLEASE PLEASE DO NOT ORDER FROM THIS DISCUSTING AND SCANDALOUS PLACE!!!!

Decided to give this so called (South indian/Sri Lanka) restaurant a go, bare in mind I have tried the mojority of Indian/Pakistani/Bangladeshi/Sri Lankan Restraunts in Merseyside so I should at least no what to expect in regards to food quality an Portion sizes.

First an foremost let's start with the order, bare in mind that this place doesn't have a landline an the only way to contact them by phone is ringing a mobile which one of the family members will answer an then they will ring ahead to the "Restaurant" to place the order for you.

When I rang an placed my order it was hard to understand the young lad on the phone as all I could hear was a baby non stop crying as in the baby must of been sat on his knee or he was at home minding the child an taking orders, as I have now found out that the adults can barely speak English an have the children/teenagers speak for them an talk to the customers.

Upon finally placing my order over the phone an not even asking me for my name, I decided to go an pick up my order. They stated that it would be ready in 30min which in fact took 50 minutes. After entering the premises I instantly realised that it was a mistake to even place a order an eat from a place like this. Everything was dirty an un organised, family members sitting an standing everywhere on phone's watching videos, wasn't a good atmosphere at all.

After paying for my order which cost £50 I was told to wait as it would be ready soon. While waiting all I could hear was a microwave door being open an closed an turned on which made me realise that they heat up all the food with the microwave an only cook the fried rice fresh, everything else is microwaved. After the young girl realised that I had noticed that she was excessively using the microwave she decided to put the music louder to drown out the microwave being on an also pulled the curtain across the counter so I couldn't see what was going on behind the curtain.

Once home I realised how much of a joke this place was, the mutton curry which was tiny little pieces of meat about 10 in total swimming around in watery sauce an cooked to death in the microwave. The chicken biryani was shocking 2 pieces of half cooked chicken legs palaced on top of hardly any plain rice, the king prawn with butter masala was a disaster must of had about 4 prawns in total amongst all the bland watery sauce. Samosa's were not fresh an was 100% package bought from probably the village market round the corner, an the naan bread I order was not naan bread at all it was so thin like a chapatti an cut into thin triangles instead of leaving it whole.

ABOVE ALL I 100% DON'T RECOMMEND ANYONE BUYING FOOD FROM THIS PLACE, I'M SUPRISED IT'S STILL OPERATING AN NOT BEEN SHUT DOWN....

Also forgot to mention don't be fooled by all the fake 5 star reviews as they all have been done by friends an family of the people who own the place jut to make it look appealing and highly rated 😡

Owners are trying to get my...

We tried their buffet option on one Sunday and we felt it had decent varieties for the price. The taste was good. However, we were there around 7 pm but most of the food got over already and they were ready to refill only a few varieties and said that day was a rare case as they have conducted a party on the noon and hence the food was over soon. Anyways, I would like to retry the same buffet on another Sunday but probably will reach a bit early.

Update: Tried their buffet on another Sunday but a bit early this time (around 4:30 pm) and happy to say all varieties were available as advertised and the only suggestion is to improve their refilling capacity as we always had to wait for the dishes like chicken 65, parotta etc., to be refilled.

Refilling speed fixed as well in our most recent experience. Mini tiffin combo & Poori in their breakfast menu is also...

The worst food I ever had , so much of oil chicken was black totally . Worst service ever waited for an hour . One man I think who is cooking and serving only. Asked for a cup to drink water..... Cup was stinking and had a white layer on it ,god knows what was that.... So much stinking.... Tables full of dust ... nobody ever wiped them ever I think . Before going I Read reviews says very good very beautiful decor inside where is decor .I think they reviewed themselves... Horrible experience we had ever. Too much oily , dosa potatoes were very soggy , briyani chicken black oily why ? Coconut chutney not good as well.... Sambar is like water with few vegetables. Everything was in few portions but price is so high .. beer bottle 10£ for what ? Not happy I won't recommend food lovers to go there . Too expensive and not good food and...