If i could give no stars i would. Just rubbish no effort put into cooking the food. My daughter got a pile of onions, burnt sweetcorn and soggy peppers as her veg dipsticks. I sent my meal back twice first the chicken was cold and like rubber, it actually looked like it had been dropped. They microwaved it and sent back a soggy bun and some cooked lettuce on a base of congealed mayonnaise. I sent it back again and it was still cool on the edges but better but i just ate it as i didnt want to disrupt my family again. More effort and care should be taken when you pay to eat out it's usually a treat this time it was just convenience but you still expect better. No respect for people who are using their restaurant, a waste of money.

Just an update as I think credit should be given not just complaints, although i am a bit late, as the duty manager contacted me the next day or so and was really helpful and dealt with the problem brilliantly. He was understanding and gave me options of how he could resolve the complaint including a return visit on the house or vouchers for most of the price of the bill. I opted for the vouchers as I was pretty annoyed. It's a shame that this was the situation and i hope that they are able to turn things around and improve.