The Turnpike

Edit: I have edited this review due to recent service. To be fair, I have also left the previous review below. After a brief email discussion with the manager, I have decided not to visit again. The service at our last visit was poor being lied to by a very ignorant and rude member of staff. Wouldn't serve us with food outside (had a dog with us so couldn't go in) and said they don't serve food outside in winter. and never have. Interesting as through this whole winter, we are regulars and have been eating outside. Had to go in for a refund as she shrugged and walked off. Was ignored at the bar again by another member of staff while she was on her phone. Turns out she was aware I was there for my refund but wanted to make matters worse by making me wait. Emailed manager, but it appears his due-diligence came in the form of his one email reply. I replied, but he hasn't bothered to do the same. I suppose he's done his job.

I see the attitude has become 'manager led'... He couldn't be bothered to sign his name on the email... Just "Kind Regards, The Turnpike".

Finally, I'm sorry to the staff members that are lovely, polite and welcoming that work there. You know who you are.

Shameful that after 13 years I now have to find a new local.

OldThis place has really stepped it up in the last year. Great food, nice place to have a social drink and some really friendly staff. Shout out to Ellie for never stopping smiling, and the chef who deals with some pretty busy evenings.