American Way — Restaurant in London

First of all i am the most pickiestttt person! I can pick at almost anything. But firstly this was the first time we have been here. Me, my daughter and my partner was relaxing he wanted take away but i wanted to go somewhere calm. We ended out seeing this place on google. We decided to drive down and try it.

Firstly decorated we’ll really gives you American vibes. Loved that they had an outside where you could sit! Summer vibes for sure.

Secondly,The people working there think they’re brothers were lovely happy people. I hate miserable workers. They were lovely.

Thirdly, the prices were amazing. People are struggling these days and they want to go out but not spend too much. This plqce was amazing the bill for 3 of us was £50 including getting 3 milkshakes and stuff.

Fourthly, their milkshakes were soooooo good!! They do alcoholic milkshakes too how cool! My partner got one for the journey home.

Fifthly, with kids meal they give a free lolipop. This mad my daughter soooo happy.

Sixthly, their hot burger was lovely. Wasn’t hot for me just as im from a coloured background we eat pure hot that makes us cry ahha. But tasty.

Lastly we loveeee a good place with hygiene rating of 5!

Will be back...

Honestly the staff were lovely, but I’ve never been so disappointed when it comes to the food… I ordered a chocolate shake and my friend a white chocolate, yet mine was lighter than hers and tasted exactly of vanilla? I went to ask the staff if I had received a chocolate shake and before I could say anything about it she apologised, which shows they know it was done incorrectly 🤷‍♀️ she was lovely though, and then added extra chocolate, but maybe even to much as the shake then tasted like off milk. The restaurant also seems to lack ventilation, as when the staff were cooking, there was steam EVERYWHERE, to the point where you couldn’t see properly down the other side of the room, we eventually left because our eyes started to sting. Won’t be coming back here, however I do have to say even though the service wasn’t great, the staff were lovely people, it seems whoever is in charge of them seems to be the...

Very sad, have been going to the american way for over 3 decades, and it is at the lowest level it has ever been at. The soul has been ripped out. No atmosphere, owner not child friendly, they only care about delivery orders now. To be fair the food is still nice (not as good as used to be) but took forever to get order right, had to remind them of sections of the order. Child was sitting nice and quietly in one of the tall chairs watching the cooking as they have always done but current owner moaned at her and said need the room for the delivery drivers. You can tell a lot of people must think the same as used to be rammed for seating, we was the only ones. Used to be the place to go with friends and family. Now over priced and a sad shell of what it used to be. Wont go again. Unless gets taken over. Sadly, prioritiseing...