I recently had a disappointing food experience at this place. Although I don't want to be unkind, I am still giving them 5 stars so that their ratings don't suffer.
However, I must say, they add coconut milk, oil, or coconut itself to almost every North Indian dish (as called on the menu), which is sin for any north Indian food lover. All the dishes are sweet! Horribly wrong! It's not how authentic North Indian or Mughlai food is prepared. If it's more fitting for Bangladeshi cuisine, then they shouldn't call themselves an Indian food place or use Indian dish names.
I believe they can train their cooks to prepare more authentic or at least closer-to-authentic Indian dishes. They may have a loyal customer base, but if they serve genuine Indian food, even Indians themselves would be interested, especially if the ambience is decent. Lot of Indians in Hackbridge already specially due to Mill quarters. Unfortunately, the food I ordered was not good.
We chose this place because it's conveniently located right across the street from our home, and the prices were reasonable. We received a large quantity of food (4 gravy dishes, rice and rotis) for £23, but it has been sitting in our refrigerator for the past 20 hours, and we don't feel like eating it. However, we also feel guilty about throwing it away.
If they are truly interested in improving, I suggest they follow the "Chef Ranveer Brar" YouTube channel to learn how to cook decent Indian dishes. They will notice a significant difference in taste. The current taste is not representative of authentic Indian food. I have never had Indian food like this before.
Since their location is just a one-minute walk from my apartment, I would appreciate it if they made some positive changes. It would be very convenient for me and others in the area. If you make some good changes and want me to try your food again, you got my number! ;)
Sincerely, Guy from...
Read moreI placed my order online and received a balti chicken that was not only undercooked but also poorly prepared. The chapatis were so tough they could harset in chewing , and what was supposed to be soup turned out to be a thick curry-like dish. I raised a complaint with clear pictures because I’m not paying for food just to throw it away. I had thown this awful tasting soup and chapatis. I used a little portion of curry (since after waiting for more than an hour) but left all chicken pieces. Just Eat customer care responded , and judging by their reply, it seems the representative assumed this was my first time ordering food. I will check ratings now based on online and dining. I suppose they get rating by their own people from company. Never again to...
Read moreDont order here if you are hungry ordered food at 5.50 to be told 1hour and 10minute wait. I agree to wait that time to then have items missing from my order and then have to wait again for nearly another hour. 8pm and stuff missing has still not been delivered. Rang restaurant twice to be told it's on it's way and i asked for a refund I was denied a refund and told next time to mention it and they will add something. They told me this last time I ordered and stuff when it was missing!! Such a shame as food is nice but will not be ordering from here again as my food that did arrive is now cold and everyone else who was...
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