Blush Café & Dessert — Restaurant in London

If I could give this place zero stars, I would. I went to this dessert shop expecting a sweet treat, but instead, I got a sour experience that left a bad taste in my mouth. First off, the desserts are ridiculously overpriced for what you get—mediocre, at best. But what really took the cake (pun intended) was the downright rude service, especially from the so-called "manager."

When I politely asked them to remove the service charge, the manager himself decided to step in. And let me tell you, I wish he hadn't. He was shockingly disrespectful, treating me like I was some kind of criminal for simply requesting a basic customer right. He spoke to me with a condescending tone, as if I was stupid for even bringing it up. He literally rolled his eyes at me and acted like I was wasting his precious time.

Instead of listening to my concerns, he interrupted me repeatedly, talking over me as if my opinion didn’t matter. It was clear he had no interest in resolving the issue—he was just there to exert his authority and make sure I knew who was in charge. At one point, he even smirked and said, “That’s just how it is here. If you don’t like it, you can leave,” with a smugness that was downright infuriating.

To add insult to injury, the whole interaction took place in front of other customers, which made the whole situation even more humiliating. I’ve never been treated so poorly by anyone in the service industry. It was absolutely appalling.

Save yourself the trouble and avoid this place at all costs. No dessert is worth the kind of disrespect and mistreatment you’ll get here. There are plenty of other spots where the staff actually know how to treat their customers with basic decency—this is definitely...

Usually, I don’t leave reviews unless something is exceptionally brilliant or exceptionally bad. This experience was the latter. I tried leaving this review 0 stars but realised its not an option.

This evening, I went out for dessert to Blush in Northwood with my mum, sister and our 4 beautiful young girls after a lovely meal at Izgara.

As we walked up to Blush, my daughter, excited about waffles, ran in front of us to the door and went in. We followed in few seconds later only for me to find the owner having a go at my 7 year old for almost ‘breaking the door down!’ When the rest of us came in he straight away went proceeded to tell me ‘She almost broke the door down you know!’ In a rude and aggressive manner.

Unfortunately, it went from bad to worse and I regret not walking out straight after walking in.

Terrible service, terrible quality gelato, the worst toasties (from a previous trip - nice girl who attended to us at that time) and below average waffles.

We asked for the bill and I tried to explain why I wasn’t going to pay the service charge, because the service had been poor and indeed the food was terrible. He then said to me that I had to pay it as ‘it was in the terms and conditions’.

I am up for supporting small local businesses, however we shall not be returning to Blush.

A word of advice to the rude little man who owns Blush - if you are going to run a customer facing business then be nice to your customers and especially their children. It seems I’m not the only one with...

I have recently visited this cafe, while being very familiar with Northwood I hadn't heard of this cafe and was excited to visit. I was shocked and disappointed to find the staff who were extremely inattentive and we had difficulty ordering which was a first time experience for myself. A rather quiet cafe yet we stood for longer than we ought to have.

I had the chance to order and staff simply walked away and were difficult to talk to again, due to this negligence we stood for a great amount of time again before my friend had the chance to order as well.

We had a pet dog with us and understood the policy, as dogs were not let inside we were told we could stand outside and would be signalled as to when our food was ready. However when the time came the staff rudely knocked on the window and seemed very agitated although they had suggested we stand outside. I came in to collect the order and staff rolled their eyes and showed a great deal of attitude which neither of us appreciated.

I was very reluctant to give this 1 star and my friend expressed her dislike for the small portion of her food given which was not comparable to the price however the waffle I had ordered was satisfactory.

Although I visit frequently as the savoury food can be quiet nice however I still find myself appalled at the fact that the service charge is...