Bull's Head — Restaurant in London

We went here last night for my nans birthday. This got off badly with a 45 min wait for our starters. Not a waitress in sight. Went to find them and they was all laughing around a bowl of chips out the back. When I questioned why our food was taking so long I was told the kitchens busy with orders from the pub. Very rude young lady clearly incompetent at her job. Firstly don’t have a restaurant if you can’t cope with both. A restaurant by the way that was not even half full. When our starters did arrive one had been forgotten and the soup was stone cold in a red hot bowl that had obviously been in the microwave.

After another long wait for mains the service improved slightly as we had complained so we were now frequently being asked if we would like drinks. However the mains were just as dire. Steaks and burgers that were raw in the middle when both asked for well done. Again the food was barely warm. And two steak pies that needed a hammer and chisel to get through the inedible hard pastry.

We should’ve known at this point not to bother with desserts. But we ordered anyway. The apple and fig crumble looked like baby food. And the sticky toffee pudding was a dry microwaved sponge with no toffee sauce so dry as old boots. We also ordered two espresso martinis which we were told wouldn’t be long as they had to pop out and get the ingredients.

Mix in filthy rotten toilets and a £70 per head bill. We will never be back. Having been frequent customers of the bull for years we had infact tried to book the function room for our grandfathers wake next week. After last nights performance my nan is so relieved you was fully booked for this event as she would have been petrified to what turn out it was going to be.

We’re never a family to complain in resteraunts or leave a review to be honest. But this was inexcusable. Don’t waste your...

Have eaten many times at the Bull's Head, so it was a pleasure to have another opportunity. As always, the food (and drink), service and atmosphere were impeccable. Despite visiting at 3pm on a gorgeous Sunday afternoon, the process of getting seated and served was quick and easy. The serving staff here are uniformly excellent - friendly, informative, and very efficient. The warning on the menu that "at busy times your food might be an hour" was ominous but on this occasion unwarranted, even though the restaurant was certainly busy. My "Scotch Bonnet" prawn cocktail starter was fine - a particularly delicious salad base although I would have preferred a little less salad and rather more prawns. I can't honestly say I thought the Marie Rose sauce was any zingier than other venues, but still very good. I chose the steak & ale pie which is outstanding: lots of tender steak chunks in a rich ale gravy, surrounded by perfect shortcrust pastry. Very tasty vegetable accompaniments. I have an intolerance to peas and the serving staff were very helpful in ensuring my meal was served without this standard item. I made the mistake of ordering an extra side of roast potatoes. There's really no need - the meal comes with a generous portion - but I did eat (most of) them. This unfortunately meant I wasn't able to sample the desserts on this visit. One of the highlights of visiting the Bull's Head is that they are one of very few establishments to offer top quality zero alcohol beers. As ever, the Erdinger was cold, tasty and refreshing. The one tiny fly in the appointment? As usual, parking was a nightmare, but what can they do when they have such a fine venue on a lovely autumn day? Will...

I have lived in chislehurst For 29 years and have been going to this pub regularly for over 25 years but unfortunately had a very rude unfortunate incounter with a staff member here recently so we won't be returning back. Going here for a birthday meal with family and friends ordering Sunday dinner. As we go here a lot we know how the food comes out and the standard it normally has. We ordered the steak and ale pie roast knowing how it comes out but this time there was very burnt black what looked like parsnips on the plate that we're inedible and looked very unappetising. Telling the waitress this she mentioned it was purple carrots, whatever it was wasn't cooked properly and I couldn't eat it she then said I could have normally carrots that usually come with the sesonal vegetables but weren't on this occasion. Then some manager of the restaurant came up to our table very rudely to say what is the issue here and why was I complaining about purple carrots he then explained that they have been going out all day and no one had a issue with them apart from me so why have I got a problem with them. Explaining my reasons why saying they were inedible he then said to me we couldn't have normal carrots because they aren't in season right now! Every single time we go to this pub we always get the same thing and know this isn't the case. As he started to wave the menu and shout at me across the table I was so embarrassed in front of my family I just told him to leave so we could just eat our meal. Unless this particular member of staff gets proper training and not to be so arrogant with customers then we won't be returning back and won't be recommending...