If I could give a zero star rating for this restaurant I would. We have been going here for many years now, takeaway or eating in, lately we have been visiting the restaurant almost every week. The atmosphere is not very pleasant but the food is nice, the main reason why we kept coming back. The last time we visited was the end of our time at Cardamons. Let me tell you why.
Going back, a couple of problems before the putoff, we mostly order dansak, which comes with pilau rice, but we always ask to change it to garlic rice. Most restaurants, including this one, charge an extra pound for swapping, but they recently started to charge more, like they would not charge for naan but they would charge for something else which didn't add up ( for a few slices of garlic in both myself and my husband's rice) anyway we thought something was not quite right but we couldn't be petty like them.
The second thing was on one occasion, when we finished our dinner and we had some leftovers we asked them if they can pack it up for us to take it home but only when we went home we realised that my husband's rice, or curry was not packed. So the next time we went we asked them if they can give us the boxes so we can pack it for ourselves. They said they will and they asked us how many boxes we would like ? We said 5 please ( My husband's curry 1, his rice 2, my curry 3 as we don't pack it together as my Dansak is vindaloo heat, Vegetable curry 4, My rice 5 and a paper bag for the Naans) , The waiter went 5!? He looked gobsmacked! Anyway we said yes and he brought them to us unwillingly.
The final putoff was last Weekend, we went to have dinner and as we always do with our leftovers, asked for tubs to pack them. The waiter said I will have to charge you for the tubs. He said he can give me one for free and put everything in it, we had the same as above left over, I said oh is it a big box then to fit all this in, he said no, a small one. I was lost for words, I said I can't chuck it so I have no choice but to pay. So I asked him how much? Now bear in mind these tubs cost £30 for 300 of them (I checked afterwards). He said £1 per tub!! We were furious, I said this is terrible, he apologised but he had no choice. Clearly the Managers decision. Considering how much we have spent in there I was so appauled by the way this went, they have lost very good customers and now we will never be returning there again. If you do decide to go there be aware, BRING...
Read morebeen to this restaurant A few times have been very pleased with meal and service. Recommended it to my family. We book up the restaurant few weeks in advance ,For our family of 10 to celebrate My husband's birthday and Mother's Day. When we arrived table was not ready for 10 people. Popadoms came straight away. We had to wait 3/4 hour for our starters. Then another hour for the main meal Which I had to ask how long will it be. Meal was nice but rice was only warm. Waiters were very unprofessional Stretching across the top of the table In front of us asking us to pass plates down. Stacking the plates up at the end of the table in size order before taking them away. We asked for the bill. Then the waiter stretched across us again Grabbing the top tablecloths asking us to lift our glasses And bottles so he could grab the clothes in a hurry. Very disappointed with the service And the time it took For the meals to arrive. Very embarrassing for me as I recommended my...
Read moreI used to go to the restaurant and always really enjoyed the food and the service. I also had takeaway while at a friends and it was nice. Today I was extremely disappointed with the meal. Prices have increased and you have to spend a least £20 to qualify for delivery even though you still pay for delivery. This would have been all worth it if the quality of food was anywhere near to what it used to be. Watery sauce, flavourless sauce and mushroom Bhaji. Very disappointing and not worth the hard earned money...
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