Domino's Pizza - London - North Acton — Restaurant in London

Appalling service. We ordered a pizza this afternoon but no confirmation email arrived in the inbox though the payment was confirmed and I could see it as pending on my card. After 45 minutes of the pizza still being in the prep stages I decided to call the shop and ask if perhaps there had been a technical problem with the order. It rang and rang and rang for the best part of 20 minutes before I eventually gave up and made an online complaint. Suffice to say I will inevitably receive a nonsensical apology in 5 working days but this is only the beginning. I called again 1 hour and 45 minutes after placing the initial order and finally spoke to a young lady who clearly wanted to help me but was let down by her insufficient command of English. She passed me over to the rudest, most unapologetic, ignorant brick of a human I have had the displeasure of speaking with. First my order was incorrectly down as correction. Then somehow the driver was miraculously out for delivery. No apology. No explanation. I asked for a refund of my money and for the order to be cancelled. After much time wasted (and again no apology) the brick confirmed that I would be refunded. Then the driver calls and tells me he has been outside for 15 minutes which is beyond dishonest considering I had seen him arrive not 4 minutes prior. Bottom line is these people are crooks and couldn't run a bath. Dominos should take steps to review this franchise as North Acton does their...

Shocking. Have ordered from here a few times but today the pizza, garlic bread and wedges was delivered burnt as a crisp we couldn’t believe it. Every single thing was black and crispy I don’t know how anyone would think it was ok to send out. When I called I was told there was no manger there and randomly told I wasn’t a regular customer and didn’t come up on the system, I don’t know why this was even said! I had to explain I had just ordered for the first time on a new phone could they please come and collect the burnt food I’m not sure why I had to explain that.

There was no apology, they came and collected the pizza and brought another one and the door was knocked so aggressively by the driver we jumped out of our skin. The driver stood at my front door examining all of the food then just walked me off with no apology and didn’t even shut my gate.

Will never be ordering...

Disappointing to get pizza at Domino’s. Orders are only online and you can’t just walk up to the counter. The staff are unhelpful as well. Pizza wasn’t that good either with most toppings off to the side and because it was hastily cut, the slices were not even close to being of equal size. We had the chicken strips as well and I don’t think they were made of chicken. Domino’s was my go to local pizza place back home, but this one is terrible and I would not recommend. Your best bet is to go to Tesco around the corner and buy a frozen pizza for a fraction of the price. It will taste better and the self serve cashier is friendlier than the staff at...