I ordered online and then went to pick up 2 pizzas for my daughter's birthday party... As I opened the door to enter I saw a lady busy in the back and she saw me enter, so I waited a few minutes as she was doing something. (The normal thing to do would be to say (hello sir, I'll be with you shortly) or something along those lines... When she finished what she was doing she walked up to the counter just looking at me, I said "hi how are you today" she ignored me and just said "what do you want"..... I was slightly shocked as it just polite to GREET YOUR CUSTOMERS and or apologise for keeping them waiting... I said hello again and she said "WHAT DO YOU WANT" I just gave her my order number got my pizza and left.... If i hadn't already paid for my pizza I would have no spent my money dominos pizza based on her rude and unprofessional behaviour (I will try to get her name).. not sure if that dominos is a franchise or company shop but I will never be shopping there again!... There are 1000's of unemployed people that would love to have a job and will appreciate it and do a much better job than this...
Read moreLate night worker on 12th 2023 July got my order wrong was extremely rude about it despite the fact I called her at 23:41 she ignored the call I called at 23:43 and said no phone calls to collect so I told her my sister is going to go and get some pizza rolls for me with the lack of knowledge with the menu she struggled to know what it was and put me on mute . My sister ordered 3 boxes of pepperoni pizza roles it took her 30 minutes to make this and she got the order completely wrong giving me 3 7 inch pizzas and got rude and refuses to give me her name. I got denied a refund and I’m extremely disappointed in domino’s...
Read moreI ordered a large pizza and a side. My pizza was fine however the side was horrible, it was burnt all the way around the corners, tried to sort it out with the branch and they didn’t want to do nothing about it . Really upsetting due to the fact that you pay nearly £30 and yet still get mistreated by the manager and get burnt sides along with it. The food was overcooked and dry and it was burned , it tasted horrible . THE MANAGER WAS RUDE ! The manager on the phone told me everyone eats the food the way it was. Which is incredibly crazy since it was overcooked just imagine the taste of it ! PAYED ALMOST £30 for this...
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