Fish & Chippy — Restaurant in London

Nearly killed my 13year.old..... Child has a fish allergy, I've previously highlighted allergies to them and suggested that fish should be fried separately to other food products as fish is a common allergy and that separate utensils and boards should be used. If I buy from them, I send the child to KFC. However, allergies are extremely dangerous, in some cases, causing death! Restaurants and take away establishment's should be putting safeguards in place to protect the public and consumers! I will also highlight that other fish and chip shops put these safeguards in place and use seperate oil when cooking fish, as we often now get that meal from the chip shop on Martin way, who take extra care around allergies! Anyway, long story short.

My eldest son, an adult, came into the house with food, not fish, something and chips. He had some chips left over which all the children enjoyed. Within minutes my child couldn't breath, Airways started to swell and close up! We administered anti histamine, which didn't work. We stab child in the leg with adrenaline, epi pen, still didn't work, we jumped in the car to rush child to hospital, whilst administering a second dose of adrenaline. Second dose started to ease the breathing, we then had to remain in hospital to be monitored for six hours and take steroids to stabilise condition. Massive thumbs down for the fish and chippy, consumers should be able to eat non fish products safely. My child could have died!!!!!!

Please, please, please take allergies seriously and use seperate oil and utensils when cooking fish products to protect your...

We had recently discovered this fish and chippy I found this place about a year ago a nice old couple who had been there many years the fish and chips were very very tasty but I can’t remember when but around less than 6 months ago it has been taken over We have been here twice since new owners took over The place has been renovated but sorry to say the quality of the food has gone down hill the chips we’re small and greasy the fish was way to crispy the owners did say they had training from the old couple but they have not stuck to the original oils way of cooking it’s Sad because if they had stuck to the original recipe they would succeed the table has been removed the atmosphere is not the same my wife and son were also not impressed food had to be taken home we drive from another part of london to come here To say we won’t back again in any rush is a understatement sorry but the new owners really have lost the taste and experience I’m surprised at the good reviews because we are very honest with our reviews the food is just no where as good as it used to be the fluffy yummy chis no longer exist the mushy peas where tatse less and we paid £35.00 for nothing. We were very disappointed and now are hunt for the best fish and chips has to continue any recommendations. Sorry to be writing this poor review but we must be honest !!! The staff are professional...

Dear tania We apologise for what happened. We are always clear with our customers who have any concerns related the food intolerance.Hence we NEVER accept orders from customers who have allergy related concerns for precautionary reasons. We always have the fish and chips cooked together and all our customers know that . I don't know where you got the idea that we cook fish separately from chips. We have never done that and we are not planning to change it ,its the customer responsibility to make sure and ASK that the food they are buying wont cause them any health issues due to food intolerances. And if anyone has allergy to fish please do not buy from fish and chips shop because there will be always traces of fish in the oil and the food that we are handling. Your health matters !!! Just one note . If i were you i would have addressed this issue to the manager instead of writing here Also we have a sign to warn the customer who have...