George Woodford — Restaurant in London

Terrible experience here for my birthday wouldn’t recommend to my worst enemy. I’ve been going here for years since it’s my local pub, so for my birthday I invited a few friends to come and watch the football. Everything started okay, I ordered some food and a few beers, until two of my friends arrived and an employee named Hazel was refusing their entry. Bare in mind it’s a Sunday afternoon, many under 18s and even kids go to the pub at this time, it’s sunny outside and the weekend. Hazel requested to see their for ID already quite confrontationally which was startling. No one else in my group, nor did I witness anyone in the pub be ID’d (even though they looked considerably younger than us). So it initially seemed targeted, it would be very understandable if they were ordering alcohol but just to enter seemed harsh. They ended up inside, I’m assuming she was disturbed with something else. We weren’t making any form of disturbance, just sitting down watching the match like everyone else.

One of my friends who didn’t show his ID bought a cider, Hazel then came over and grabbed his drink very aggressively and if I’m honest made me uncomfortable. The level of aggression was unjust, my friend held his drink since he was practically attacked. Hazel wouldn’t let go and they scuffled around. Luckily my friend isn’t an aggressive person because many people would loose their cool in a moment like that, and potentially leave Hazel seriously hurt, over a drink. Afterwards someone else came over and asked for his ID which he then provided. Hazel could’ve just asked to see it initially, but was behaving very manic and uncontrolled.

My second friend went to get his ID from his car after being asked to show it, after providing it, Hazel then asked to see his photos on his phone to prove it’s him. Which sounded unnecessary but he obliged. Following that he was asked his address and other information. The requests were never ending and Hazel clearly just wanted a reason him out, but she couldn’t find a valid reason. The gentleman with the glasses ended up shouting in my friends face, although I wasn’t close enough to hear what it was about. My friends and I were honestly just trying to watch the match peacefully, but constantly being harassed by staff. The day ended with the staff calling the police and wanted us all out because Hazel didn’t believe my friend’s ID was his for some reason. Even though they didn’t ID anyone else, there was about 10 of us.

The police were really nice, they didn’t understand why we were being asked to leave neither, since it seemed insignificant. Yet, we listened to the police since and left (Missed 20mins of the match…). They said that the pub calls the police often, which says a lot about the business. Overall, it was a terrible experience and traumatic. I wouldn’t recommend this place, so many better pubs in the local area who don’t target individuals with polite staff who don’t show unhinged aggression. Save your money. Thanks...

I recently had the pleasure of visiting The George South Woodford Pub, and I must say that the highlight of my evening was undoubtedly the impeccable service I received from Beau behind the bar. In an industry where customer service can make or break an experience, Beau's dedication to providing a memorable evening stood out in every way.

From the moment I approached the bar, Beau greeted me with a warm and welcoming smile. His friendly demeanor instantly put me at ease and set the tone for what would be a fantastic evening. What truly impressed me was Beau's extensive knowledge of the pub's offerings, from their extensive drink menu to their food options. He took the time to inquire about my preferences and offered insightful recommendations tailored to my taste, ensuring I had a drink that perfectly suited my palate.

Not only was Beau well-versed in the pub's offerings, but his bartending skills were also truly exceptional. Watching him craft cocktails was like witnessing a master at work. Each drink he prepared was a work of art, with meticulous attention to detail. The presentation of the cocktails was impressive, and they tasted even better than they looked. Beau's expertise behind the bar added an extra layer of enjoyment to my evening, as I savored every sip of my beautifully crafted cocktail.

What truly sets Beau apart, however, is his ability to engage with customers. He wasn't just a bartender; he was a friendly conversationalist who made sure that everyone at the bar felt included and valued. He struck a perfect balance between being attentive without being intrusive, ensuring that my glass was never empty while allowing me to enjoy my time at my own pace.

In addition to his impressive bartending and customer service skills, Beau's professionalism and dedication were evident throughout the evening. He managed the busy bar with grace and efficiency, ensuring that everyone received prompt and courteous service, even during peak hours.

In conclusion, Beau's service at The George South Woodford Pub was nothing short of exceptional. He embodies the essence of what makes a great bartender – knowledge, skill, warmth, and genuine passion for creating a memorable experience for patrons. Thanks to Beau, my visit to The George South Woodford Pub was not just a night out; it was an unforgettable journey of taste and hospitality. I look forward to returning to the pub, knowing that I will once again be in the capable hands of Beau, whose service has set a high standard for the industry. If you're looking for an extraordinary bar experience, be sure to visit The George South Woodford Pub and ask for Beau behind the bar. You won't be...

THIS IS ONE OF THE WORST PUBS I'VE EVER BEEN TO. I ordered food on a Friday night, it took them over an hour to make the food. I finished 2 pints and still my food wasn't ready. I was so hungry I walked out and went to eat at a pub across the road. I came back 2 hours later to get a refund as I had not been served, the manager on shift was so rude and arrogant 😤 he told me that the looked for me but couldn't find me. What an absolute joke as they have table numbers. I asked for a refund and they treated to call the call police, I told them to do so as I wanted my money back. They then proceeded to get their security to manhandle me and pushed me to the floor, I bumped my head and passed out. As soon as the punters heard the sirens, they all started leaving the pub, I have seen people doing drugs in the toilets and I assume that's why most of the young crowd left. Fortunately an ambulance arrived in time and I was taken to hospital with a concussion. I went back 2 weeks later to get my refund after I told the police what had happened. DO NOT GO TO THIS USELESS...