Grab & Go — Restaurant in London

I had a deeply disappointing and alarming experience at this establishment, and I feel compelled to share it as a warning to others.

While working nearby, I decided to stop in for a quick bite during my lunch break. What initially seemed like a convenient option quickly turned into a serious health issue. Within just a few hours of eating, I developed severe symptoms of food poisoning including intense stomach cramps, nausea, and persistent diarrhea. The situation became so bad that I was forced to take time off work that day and the rest of the week to recover, which unfortunately is unpaid, causing additional stress and inconvenience.

Beyond the illness itself, what I observed in terms of hygiene was absolutely unacceptable. The individual preparing and serving the food was not wearing any standard protective gear — no apron, no gloves, and no head covering. More disturbingly, he repeatedly ran his hands through his hair while working and continued handling food without washing his hands. He also used the same hands to handle both cash and food, again without any handwashing in between. These are blatant violations of basic food safety protocols and show a complete disregard for customer health.

It’s clear that there is a serious lack of proper hygiene training and oversight at this location. Cleanliness and food safety should be non-negotiable in any food service environment, yet this place fails on both counts.

Given my personal experience both the physical illness and the financial impact, I strongly advise others to avoid this establishment until major changes are made. I also urge him to take immediate and serious action in proper food handling, enforce hygiene standards, and ensure protective gear is worn at all times.

Until then, eating here is simply not...

The guy was glued to his phone didn’t even see me there😅burger buns was not fresh at all rock hard👎🏻the beef tasted a little off onions was great alot of cross contamination going on here hands touching food & money🤮needs to wear a cap mate cool guy but...

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