Greggs — Restaurant in London

Sunday morning 14/05/2023I went to the shop to get a sandwich because working and rushed the person who served me this morning done payment more expensive that it was she made me pay 1 pounds 70 extra on then I said it was not right and she start getting in panic not even understanding what she was saying talking fast . She been so rude kept me there for a refund that I didn't get also she has no manner how to talk to a client what a distress morning just for a sandwich been so rude to me also when I said I have no refund in my phone she said (COME BACK VERY RUDE) .It seem in this place there are people in charge who they have no clue what means working behind counter and be nice to client. Will never spend one penny in this place what horrible experience look like they give you a favour when you buying something in this shop . Very rude Manager that should not be in that place screaming to client so rude. By the way it look like they charge extra on purpose to make money in the end no sandwich, no refund lost 4 pounds 80 pence no money for another sandwich just rudeness from this person....

Rudest supervisor ever. Just started screaming at me and multiple other customers after politely asking for a bacon roll. I paid for the bacon roll and then was told they had run out after being charged. I was fine with that, however for some Reason the supervisor/ slash manager just started screaming at me for them being out of bacon and for me paying??? Then she starts shouting at another customer and refuses to give him His food and kicks him out for asking for ketchup? Literally two other people just left without their food and everyone left so confused as this woman was the rudest person I’ve ever come across. Very bizzare. Ham Greggs used to have lovely employees now this supervisor is always so so rude and makes the experience very uncomfortable. This was the worst by far. Won’t be coming back if I ever see her there. Would give no...

I’ve tried to fill in your contact us form twice about previous issues, which you’ve decided to completely ignore. Really need to get some new management in this branch. Supervisor is SO rude to customers and staff. As for food, they don’t seem to have much control regarding stock replenishment. It’s all either stone cold or there’s none available & stood waiting for it to finish in the oven. Reading other reviews I can see other customers clearly talking about the same supervisor. Seems like someone needs to do something about it. No wonder why you have such a high...