Heart & Soul — Restaurant in London

Outside looks like night club, inside looks OK but needs freshening up, it looks a bit cheap. The toilet has deodorant which is great in summer if you get caught in a sweat, the staff nice and polite. Was put off by an off smell which hit me as soon as I opened the door and nearly put me off ordering,but I decided to give a chance, fresh air is a must and a window or some sort of ventilation would secure this, fresh air is a must and there was none which was very off putting. The food I'm surprised to say had a hair in it which I didn't report, had a long day just wanted a chilled day and the rest of the food was mediocre. The overall presence was OK but I don't think I'd...

We came here for mother’s day and when I say they booked us in for 18:30 we arrived on time and my disabled mother had to stand up waiting to be seated over an hour. My mum was in agony and no one offered her a seat to sit down. Over crowded and very unorganised. They had made a table for us to sit by the door my brother had to keep getting up during eating to let people leave and enter the restaurant. Absolutely joke of a place I would not be going here again the manager should have at least not charged us full price for that atrocious service. I try to support black businesses but unfortunately this establishment let...

Don’t bother wasting your time in the freezing cold like my group did getting to this place because it will be closed. Booked a Christmas party table in advance only to get there and all the shutters were closed with no activity inside. Didn’t warn the main person in advance that this would be happening. Tried a few other restaurants in the area but they were fully booked so our evening was ruined and our stomachs hungry. I would never recommend this place to anyone because they are a big letdown. We were offered 15% off our next visit. Not only can they keep that insult but they can shove it exactly where the sun...