Jumbo Chinese and Thai cuisine — Restaurant in London

Great birthday treat......or not! Called to ask if they could cater for me as I do not eat seafood or egg. Yes! No problem! They said. Ordered 12 dishes, Food arrived and it was all full of egg, found a prawn, found a string of chicken. Called up a bit upset that they had been so careless and also that a few of the dishes tasted really, incredibly bad! The response? Ahh egg and seafood and chicken must have been a mistake and the other dishes are meant to taste like that! Makes you worry about the hygiene when tjere are bits of everything in vegetarian dishes!Originally refused any refund and not even an apology, tried to explain if i had an allergy I could have died- egg and seafood are serious. Eventually agreed to refund £9, ruined our birthday meal - worst takeaway I have ever had hands down! Customer service is disgusting, will...

Ordered food on Friday evening. Usually order duck fried rice along with spare ribs and a few other things. Duck fried rice is usually the highlight of the order on the last 4 years we have Ben ordering from Jumbo. Food was delivered on time via Just eats but was so disgusting. Duck fried rice was smothered in soy sauce and very salty- rice looked old and re- heated. I had asks for extra spicy but none in the rice and about 8 pieces of duck in his rice. House special fried rice was also disgusting and saturated with salt. I called to complain to ask if they had changed chefs or management and they initially said no, I then called back and asked again and they admitted that they had changed management and chefs. Food ended up in the bin as was so vile. Highlight of the order were the prawn crackers. They need to get the...

Disgusting! Would have put zero stars if possible! Found prawns and chicken in my vegetarian dishes, egg in the noodles after I explained I can't have egg. The restaurant have no concept of food safety and were not apologetic at all, packed the whole meal back up- £50 worth of takeaway, I would rather go without than eat what seems like scraps of leftovers sold off as fresh vegetarian, worst I've ever had. Also all of the water chestnuts were gone off, they gave us ketchup and noodles as an actual dish (really!) and the stir fried broccolli was soggy clumps of broccolli in a congealed globe of 'sauce'....and don't even ask for a refund! The customer service was...