Kahani — Restaurant in London

What surprised me straight away was the crowd. I was half expecting a few Bengalis and Pakistanis to roll up in an RS3 or a BMW with a balloon in one hand chatting about Bushras in Bradford while their wives sit at home watching Turkish dramas. But no, the vibe was way more relaxed and the crowd was lowkey and respectful. Definitely not your usual shisha circus.

It was a great experience from start to finish. The place is clean, well laid out, and has a chilled welcoming vibe. The lighting is just right, the seating is comfortable, and there is a solid mix of music playing throughout the evening. They also had live entertainment while we were there which added a nice touch without being too much. It is definitely the kind of spot where you can actually relax and take your time.

We asked the waitress for shisha recommendations and she was spot on. She suggested the blueberry and raspberry mix and another one with frozen apple and blueberry. Both were excellent choices. The blueberry and raspberry was fruity and sweet without being overwhelming, smooth and easy to enjoy. The frozen apple and blueberry was even better in my opinion. The apple gave it a cool crisp edge and the blueberry added just the right amount of softness and sweetness. The flavour came through clearly in every pull and the setup was done properly with no harshness and no rushing through coal changes. It lasted a good amount of time and stayed smooth throughout.

Kahani also serves food and desserts and the whole menu is halal which is great to see. We did not try the food this time around but it is good to know you can have a full meal or something sweet if you are there for a longer evening.

I did go for a nonalcoholic mango mojito which was probably the only letdown of the night. It was far too syrupy. The drink felt heavy, more like mango squash than a proper mojito. The mint and lime were almost nonexistent so it lacked the fresh sharp taste you expect. It looked good but the flavour just did not match up. I would not order it again to be honest.

All in all Kahani is a solid spot for anyone looking for good shisha a clean setting and a calm atmosphere. The staff know what they are doing and the flavours are clearly thought out. Just maybe give the mojito a pass and stick to what they do best. I will...

Absolutely fuming and just walked out of the restaurant after an absolute appalling and pathetic level of service.

Arrived just before 11am on a quiet Saturday morning to order breakfast and we weren’t even greeted at the door any anyone and there were men in the back kitchen that saw us and didn’t do anything to welcome us in and we just arranged to sit ourselves down with only two tables being ‘served’.

After 10 mins I asked waitress for a menu as no one offered us one even though there were people in the kitchen that noticed us.

Ordered breakfast at 11.10am and waitress said it would take 30 mins. Waitress was busy serving food to a large party table next to us all this time with no acknowledgement to us and the only other one table who have been waiting for an hour and still no food served to us. Asked to call manager after 50 mins of waiting but apparently none was around and they came up with a flimsy excuse that one of their cookers was on fire but that didn’t stop them serving food for the large table. After 10 mins, still no food was coming and immediately told the waitress that service was unacceptable after nearly an hour wait and walked out at 12.10pm when breakfast time turned into lunchtime with no apologies given and none of the men behind the kitchen who seen us commenting anything at all.

Also why are there parrots inside a restaurant? Does this meet the Food Standards Agency hygiene standards?

I definitely would not recommend any of my friends and family that live nearby to come to this pathetic excuse of an establishment and highly avoid with rude staff on show.

Edit: The owner has apparently reported me to Google and falsely accused me of blackmailing behaviour in my other reviews with no evidence which I heavily dispute and others can freely read my other reviews themselves.

No apologies received still and I do not wish to engage anymore communication...

Decided to try Kahani after seeing posts on instagram. Unfortunately I was left dissatisfied and disappointed. I hate giving negative feedback and try to see the positives. I hope this feedback is taken onboard and seen as constructive rather than insulting. There was no one to greet us/sit us down when we entered. I had to go find the member of staff. However apart from this the service was very good. The decor was excellent however there was no one else at the restaurant when we arrived so I cannot comment on the atmosphere. One bit of advice here I would give is that they should spray the restaurant with a form of fly killer as there was an abundance of fruit flies which were flying around us and amongst our food. It was very off putting. When mentioned to the staff they just disregarded it as normal because of the fruit!? I then had to ask the staff to remove the empty plates to discourage the flies.

Food ordered: Teapot Gol Gappe: Gappe were burnt and hard but the water was nice but could have been a bit more tangy. Seekh Kebab: A bit pink inside but nice taste. Grilled Wings: good portion and very nice taste. Chilli Chicken: was ok, good presentation but chicken was on the harder side. Charsi Lamb: Well seasoned and presented. The only problem? You could smell the meat needed some more spices to hide smell as off putting. Haleem: could only taste the wheat and grain. Not the meat. Very well presented. Let down by taste. Mango Daiquiri: Very nice and refreshing Strawberry Mojito: was nice but not cold enough and lacked slightly in taste.

Note to Management: you have a great idea and have spent a vast amount on advertising. My advise is to sit down and try all your dishes. Only slight improvement needed and you will be on to a winner. Edit Great response from genuine people. Will definitely...