Staff spent more time taking in their own language between themselves then providing minimum customer service to their customer.

Also I was disgusted as I witnessed one woman whom served me at the till then when gathering 4 portions of chips to bag for me hadn't washed nor gloved her hands, that directly made contact with ALL the fries at the top of the packets.

Minimum expected food hygiene was not practiced (let alone enforced or worried about with this worldwide Pandemic) whatsoever with MY order.

Having not been greeted other than "WHAT?" with NO eye contact or attention whilst taking my order, then immediately walking away with absolutely ZERO conversation, then me witnessing ZERO hygiene practice to even meet the lowest accepted standards, then not bothering to nicely call me to collect my order, was just barked at to "come here"...

I thought this branch was awful when I visited 5+ years ago when it was an all male non English speaking team, I thought I'd give them another try as fancied something different, felt very positive seeing women alongside men finally, but they let themselves down & let KFC down.

Food was OK. Chicken was thoroughly cooked ( in the past it never was ).

Fries were nasty looking, nasty to eat with no taste. The tub lids on the beans & gravy.

Was soft & easy to eat, was juicy & full of flavour & given I'm not a fan I thoroughly enjoyed my sweetcorn cob.

Ssdly everything else almost entirely outweighs that hence why I can only offer 1 star.

This Borough is abundant with chicken shops/grills/restaurants and in my personal opinion, KFC as a major worldwide BRAND isn't living up to its marketing reputation.

A private or franchised grill shop ticks all the right boxes and all without the major advertising campaigns KFC push.