La Nostra — Restaurant in London

I was very disappointed from this restaurant today. I went there for my first time with my boyfriend. Ordered two started and two main courses. Starter were OK, but nothing impressive. Calamari fritti should have been fried more but probably they were frozen. Then we ordered two pastas, one was a linguine ai frutti di mare and the other one linguine la nostra I believe. When the lady brings those at the table, at first sight they looked nice, but after trying the first bite I leave the plate as it was smelling so badly as the prawns were expired. I decided to try my partner s dish and same was so awful in taste as all the crustaceans seemed to have gone off and I can't even think how they didn't smell them before cooking. I tell my partner to stop eating because I didnt want him to incur in any food poisoning. We decide then to ask for boxes to take away, we pay our bill of about £67 and we leave. Of course we threw the food in the first bin we find. I was so disappointed and disgusted from the food that honestly I didn't have the courage to tell the lady that served us about the food because that would be an embarrassment for her hearing that in front of other customers and I preferred to pay the bill and go. I am italian and this restaurant has nothing to do with italian food. I don't even understand why it has an italian name. I also work in hospitality and I deal with complains also and maybe my bad was to not to complain to the restaurant on the spot. But really I didn't feel like to raise any complaint, was nothing to do about the money, all the situation just spoilt our appetite and our dinner. It is just a feedback from my side, that maybe they should be more careful with the food that they handle especially fish because it might end...

Ordered pizza for takeaway and have to say it was the worst pizza I have ever had. The whole order process took 18 mins, food preparation, cooking and delivery. Calzone pizza arrived ice cold, cheese hard not melted at all, all other ingredients cold and the dough was nearly impossible to cut through. Had to throw the whole thing away. To make matters even worse after being confronted about it, the owner/manager had the audacity to blame the driver for taking to long (cooking&delivery took 18 mins). I just find it so rude and disrespectful to blame someone else for your mistakes when obviously the food was sitting there and was probably prepared earlier in a day and just send out when someone finally ordered it. I personally don’t find it quite possible to prepare, make and deliver a pizza in 18 mins if it was so I’m sure it would be piping hot. As it was ordered through deliveroo I did receive my money back, which wasn’t an issue to begin with, it was the disrespect. And the fact that the driver might be getting blamed for something that wasn’t their fault so the owner lying about the whole issue puts someone else's job at risk, which is just selfish. I must say this is the first and last time I’ve ordered from here I cannot support a...

What a disappointment, booked a table for 6, 4 adults, 1 child + baby/ highchair over 1 week in advance, turned up just after opening time 5pm no other customers in the restaurant, spoke to the younger male staff member who'd we booked the end table with with, then told by the ( pompous ) manager that we couldn't have the end, bar table we'd booked then told ' well I'm the owner actually, and this table is for 8 and 'i dont remember a call to book this table'? We told him it was booked well in advance, written in their diary at the time, and we'd still like the one reserved, no movement on this but was offered a smaller table. Decided to leave the restaurant due to his poor attitude / being made to feel unwelcome as first time customers, so spent our £150 total custom at another local italian restaurant as there is plenty of choice in winchmore hill. So much for the ' friendly Italian family run restaurant' advertised on...