La TASQUERIA by SMOQUE — Restaurant in London

I visited Las Fuentes a few years ago and my experience was very nice. Unfortunately I can’t say the same about my yesterday’s visit. A couple of my friends and I had dinner there. The atmosphere was nice, but nothing else… We ordered two glasses of rose wine ( we also double checked with the waiter to make sure the wine was the rose wine, as it wasn’t clear from the menu. The menu just said ‘semi sweet’) and he brought us two glasses of white instead. Then we ordered two separate seafood paellas. The waiter brought us one paella and the rest of the food that we ordered. We were waiting for one more paella to come, so we could all start eating together. However after 15 mins of waiting we asked the waiter where was our dish. After checking with the chef he said that they had put two paellas in one dish. However we never asked for it to be in one dish. That was very disappointing, because of we knew that from the beginning, we would start eating straight away and not waiting until the food went cold. Both waiters who were serving us didn’t apologised for their mistakes even once. They also never checked on us to see whether we were happy with everything while we were there. Food. Unfortunately my food wasn’t very nice (potatoes with chorizo and scallops). My friend’s paella wasn’t very tasty either. It was very tasteless. Big disappointment! In the end when we asked for the bill, I asked to take the leftovers of my food home. The waiter said that he would charge me 50p for the box. I said that I was very surprised to hear that they are charging for boxes (never came across of this before!), for which I received a reply from the waiter saying that other restaurants are charging for the tap water and they don’t, which I thought wasn’t a professional answer at all. Then the waiter said that because they made a mistake with our paellas he would take off the service charge from the bill (which is optional anyway!) and he wouldn’t charge me for the box (50p), which I found very petty and dismissive. We didn’t want to ruin our evening, so we just paid the bill and left. We definitely won’t be back to this place. It changed for the worse. I wouldn’t recommend anyone to visit...

Booked table for 2 at 19:30 New Year’s Eve and were told we need to come to the restaurant to pay a £10 pp deposit which I did.

We arrived on the day at just before 19:30 and was greeted and given a raffle ticket which entitled us to one free drink at the bar.

Around 20:00 we asked if we could be seated so we could start our dinner and were taken to our table.

There was a set menu of 5 starters on our table which rang warning bells as I thought where is the menu? It turned out it was going to be a buffet. This fact was never mentioned when making the booking, had we been aware we would’ve gone somewhere else.

The starters eventually arrived and they were nothing special and lukewarm.

After asking serval times the buffet opened at around 21:40 and was basically all tables go up at once and queue.

Once we finally sat down with our dinner somewhat around 2 hours after our booking the food was again lukewarm.

In order to get drinks it required asking every time which wasn’t a major problem, the problem was when receiving the bill it was £60 per head and they had the cheek to charge a service when we actually served ourselves.

Finally they now have same sex toilets which are ok if your a man but if your a lady be prepared for piss all over the toilet seats, if they want to continue with this then I would suggest the toilets are checked and cleaned at least every...

Hit and miss food and hit and miss service. We go here occasionally. The last time we went we got seated immediately and started looking at the menus. After 25 minutes no one had come to take our orders, this despite the waiters continually walking past our table and refusing to make eye contact.

To pass the time I counted how many staff I could see on the floor and in the kitchen - 18!

We eventually grabbed a waiter, he was impatient, patronising and border line rude, after the long wait this made me angry and I spoke to him quite rudely myself which I hate doing. When the food came it was good but I was annoyed by now so didn't enjoy it as much as I should.

The most recent visit was better but still not without problems; we were seated and served quickly, however when our order came it was brought to my companions but not me. After five minutes I still had not been served, quite awkward sitting there watching other people eat! We had to remind them about my meal, when they brought it over they seemed to be genuinely apologetic.

The food was generally good, however my fish was slightly over cooked, one persons meat dish was very hot and hard - it seemed to have been microwaved - and anothers meat dish was very chewy.

We'll keep going here but we always wonder what will...