Zero Quattro — Restaurant in London

I planned a surprise dinner for my sister to celebrate a very big event and I was extremely disappointed with the service we received on November 11th. I wish I had gotten our servers name because he was extremely unprofessional. To describe him he is an older (I believe possibly Italian due to his accent) man. Upon entering the restaurant with my sister, her friends were already waiting inside and said surprise to her as we entered. There were a few other patrons in the restaurant at this point, none of whom looked irritated by the situation, in fact many of them were smiling at our celebrations. We sat down at our assigned table and began excitedly chatting and saying hello to our guests. As it was a surprise dinner my sister was especially excited as she was not expecting to see her friends there. After sitting down for no more than 5 minutes the server in question (who we soon realised was unfortunately going to be our server for the night) loudly told us to be quiet as we were “disrupting the restaurant”… our level of noise was no more than what you would expect for a party of 7 and it felt like we were being intentionally targeted by him. Nevertheless we lowered our conversation down to be respectful and continued on with our night. He returned shortly after and hurriedly requested us to order our food, we obliged and ordered our respective meals. After some time of receiving and finishing our starters one of my guests asked about the approximate timing of our mains to which she was told that “it will be here when it’s ready”. To finish off the night of awful service when it came time to pay the bill, everyone had diligently calculated their individual totals (including shared drinks & service charge) and when he approached our table with the card machine he loudly asked “who is in charge here?” We explained to him three times that nobody is in charge and we all have calculated our individual amounts and will pay individually. After he had collected payment from every single person on the table he said (again very loudly with no respect for our privacy or other customers) that we had not paid our complete bill and owed him money still. Everyone still had their receipts and endured their receipts matched up with the amounts they had calculated. Despite this, he still made the decision to cause a huge scene by bringing a calculator with all his copies of the receipts and sitting down at a table next to us continuously shouting across to us that he was short changed. I was extremely upset and unimpressed by the service we received that night especially in the context of it being a very important celebration dinner fort sister. The only reason why I’m even giving 2 stars is because the food was very delicious however the service...

It was a surreal experience. I seemed to have offended the Italian waiter as I went in. It was a cold, windy day and it seemed like he found my entering the restaurant with my son unacceptable in some way. He shouted at us to shut the door. We entered the restaurant in a normal fashion and wasn’t slow to close the door. My young son couldn’t believe the man’s reaction and we exchanged a look of disbelief. This should have been our queue to leave, but we were meeting another 5 people, who hadn’t arrived, so stayed… It was then a long wait for someone to take a drinks order, I had to stop someone to ask if we could order some drinks, but this can happen sometimes, what I’ve never experienced before is a waiter that decided to up his rudeness! He was completely rude and offensive. He made comments about me wanting a large portion of food, gesturing in front on my friends and family that I was fat! This happened a couple of times. I think I was in shock and embarrassed and hoped he’d move along… He had extremely offensive breath, which was truly off putting. He should not be serving, anywhere. He was extremely rude and offensive in many ways. It is such a shame as the food is always a great standard. I cannot understand why he decided to be so incredibly rude and offensive to me, but equally I’m shocked that I sat there and took his rudeness. It was extremely upsetting. I’ve since seen that I’m It the only one he’s behaved...

I’ve never been to this restaurant before but when I tell you WOWWWW!!! The aesthetic when you walk in is wonderful, brick work, paintings, a wealth of wine tucked away in neat holes located around the store and the roof complete with a bar it just echoes charm, it’s a warm inviting space with a homely feel

To talk about the service while I never got the gentlemans name the experience was top tier, he offered recommendations on the food and kept us topped up with refreshingly chilled water, just super service!!!

Now to the food, we got a sharing plate of the garlic bread, which had some tomato sauce on and cheese aswell, the sauce was smooth and tasted brilliant, it was everything I wanted my pasta sauce to taste like and the cheese melted onto the bread complementing the texture of the bread and the herbs used to flavour it

I had this delicious pasta with ham and a creamy mushroom sauce, the smell, the taste and the texture was incredibly pleasing and the flavours were indeed flavouring, my fiancée had the chicken breast with mash potatoes and it was tender and tasted divine, I have to say this is a very inviting restaurant and I am very thankful to the staff who served us today, you are...