Had a meal with my wife, daughter and mother early on a saturday night (5.30). Food was atypical of a generic pizza parlour, but thats why you attend an identikit brand restaraunt as there are no suprises on the food. The problem was the service or lack there of. The manager was pleasant on entry..allowed us to choose our seat and explained that some seats were reserved. We strolled into the restaraunt and were grunted at by a waiter who told us the tables were reserved..rude and obnoxious unlike the manager before him. We then had our food order taken by the manager who was pleasant and attentive. Some iced water was brought over which was good. Once the order was taken the manager then tended other parts of the restaraunt and left us with his waiting team. They were never attentive..had to be called to serve us...were impossible to flag down and looked at us indignantly when they were flagged. Dessert order was a tea and two ice creams..ice creams came but no tea. Then a waiter dropped a full tray of glasses plates and bottles. The glass shattered right across our legs covering all of us including our 5 year old daughter.
At no point did any of the staff apologise and it was up to us to alert them that there was still glass everywhere to be cleaned up. When having to flag yet another server to grab the tea still not brought over we received the bill...still with the 12.5 service charge on it.
I paid cash and waited a full 7 mins..the tray wasnt taken and we left the restaraunt without even an acknowledgement from the staff....not even a gentle goodbye or sorry.
The accident wouldnt have happened if the staff had been clearing as they went.
Shame we...
Read morePizza Express Lunch Date
I recently had a fantastic lunch date with friends at Pizza Express in Worcester. We had a great time catching up and enjoying the delicious food.
I was especially pleased to see that they offer a halal option for their Pollo Pesto chicken pizza. This is a great option for those who are looking for halal food. The pizza was delicious! The chicken was cooked perfectly and the pesto sauce was flavorful.
We also ordered the dough balls, which are always a favorite. They were served warm and fluffy with a garlic butter dipping sauce.
The service was friendly and efficient. Our server was attentive and made sure we had everything we needed.
Overall, we had a wonderful experience at Pizza Express. The food was delicious, the service was great, and the atmosphere was relaxed and inviting. I would definitely recommend this restaurant to anyone looking for a great place to have...
Read moreBeen served by unpleasant waitress who looked and behaved like she was there for the last 48hours. After ordering I have seen ladies at the table next to me received a 3 course promo menu and I have asked the waitress if my starter was included in this offer, as I have not received the offer menu just the regular menu. she replied with „you need to ask for the menu yourself” Items been wrongly billed to me and when I asked her for assistance she asked me to open the calculator app in my phone to check that the total price i have been billed for drinks (£5,63)was correct and asked me to add £3,75 (for a Peroni that was out of stock) and £1,50 for a juice so I can see the sum for myself. I could not believe this and stressed a few times I did the maths all by myslef and you dont have to be a genius to add these two sums! Not even an...
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