Tesco Cafe — Restaurant in London

I had a very disappointing experience at the Tesco Extra restaurant in Feltham today (8th July 2025). I only had a 40-minute lunch break and placed my order with what I believed was plenty of time to eat in. However, the food still wasn’t ready by the time my break was nearly over.

When I asked to cancel the order due to the delay, the staff insisted it was “being prepared” and would be ready shortly. A young gentleman responded with attitude, saying “we are busy,” without even the courtesy of an apology or any prior notice that there would be a delay.

By the time the food was finally ready, my entire lunch break had been wasted. I ended up five minutes late returning to work — and didn’t even have time to eat.

Extremely frustrating and completely unacceptable, especially in a place where many customers are likely on tight schedules. There was no sense of urgency and no effort to make things right.

I won’t be returning. Poor service, unprofessional attitude, and no regard for...

Service has been very slow on several occasionswithout a smile, it seems the staff literally just throw your food together. The portion size for jacket potaoes fillings are so small, the staff don't even bother putting a decent salad together! Its meant to come with a salad...but it was just lettuce...no cucumber, or even tomato. Tables are left filthy with dirty dishes & certain staff have really negative attitude! Infact you're made to feel bad complaining, even though you're paying for the food & have every right to do so. There's no buzzing atmosphere either....just not the best place to meet a friend for a quick bite & catch up as the whole experience leaves you feeling flat tk say the least. Lets hope there's an...

I was desperate to have an English Breakfast outside of the home. Popped into this Tesco Cafe thinking it would be of a decent price/ quality ratio. Ended up costing me £12.60 for 2 eggs, 2 slices of toast, 1 hash, 1 portion of baked beans and 1 haloumi cheese. This totalled around £6.15. The latte cost £3.55 along with a kids meal that cost about £2.60. The latte was a rip off and the breakfast overall was very standard. The service, although welcoming and friendly was slow. Many tables were littered for the entire duration of our visit (over 45 minutes). All tables had crumbs and signs of not being cleaned....