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Highams Park Lake
4.6
(186)
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4.4
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4.1
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I and my family use this restaurant often. Not any more though. I phoned and my order was said to be around 26 pounds. I asked if popadoms cone with it and they said no, so I ordered 4 popadoms to make it 29.30. The only freebie they would offer was a bottle of coke at 30 pounds, so I got another popadom to make it 30 quid and I get a free bottle of coke. On my old menu it said wine was free at 30 but on the phone that offer was said to be not available. When it arrives, they gave me the wine as a gesture of good will but said they therefore charged me for the coke. My food order should have actually been 27.40 so why they charged me 30 on the phone is unknown - when I queried it then said it was for the coke. He could not understand that the 30 pounds was based on the food alone and then free coke. I never agreed the wine. They ripped me off, got found out and then refused to even acknowledge the mistake. Never using them again nor will...
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Ordered a dish from the House Specialities. The Lamb Xacuti - which they advertised as "A very popular goan dish cooked with roasted spice tamarind, garlic and ginger". What was delivered was a lamb tikka skewered kebab thrown into a bhuna sauce. Called them and they said that this is what the Lamb Xacuti is. Well it is not, I am from GOA and it is a totally different dish both in looks, ingredients and taste. First 2 photos of what was delivered. Last 3 photos of a real Xacuti. Coconut is an ingredient in Xacuti it is not made using tikka kebab and a bhuna sauce. Was really dissatisfied and disappointed with both the dish and their response.
The delivery time was good. The vegetable...
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It was the first time I ordered from them and will be the last. I wanted to try a different Indian in Highams Park other than the Avenue (with no disrespect to them). I used the online service to be told it would take 45mins (fair enough, Saturday night as well). An hour and 10mins later still nothing so made my way down to the restaurant. They tried to give me a lukewarm meal. When I complained they took the bag from me and told me to wait 25mins more!! Demanded a refund straight away, to be told to contact ChefOnline. We shall wait and see how long that takes to...
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