I came here on Sunday 13 August at around 14:30. I parked my car on the opposite side of the road and headed over to order food. First thing I was met with was a barrel blocking the doorway and a black girl pushing up her face acting like she really didn't want to be there. Just so people know, I am black before anyone assumes it's a white person being 'racist.'
I asked 'why' I couldn't come in, she said 'we never let anyone in' - I said 'since when?' she responded with 'since Covid times' then rolled her eyes and shrugged her shoulders as if to say, please, why make such a big deal out of it.
Let me just make this categorically clear, I have known the owner since inception of this shop, circa 2003, he is the ONLY person I deal with when going in the shop as the women in there are typical of a yard food shop (vex, angry, face push up and acting like you put a gun to their head forcing them to do their job). He has only ever treated me with the utmost respect and is the most humble person I know, I really wanna know what my man is doing having these fool fool people running his shop losing him money RAPIDLY.
I asked for soup, she said 'we don't do soup on a Sunday', I knew exactly where this was leading from that one line, as is always the case with JAMAICAN food shops - I then proceeded to ask if she had curry mutton, she said 'no' - I asked for dumpling 'we haven't got any' - I then said, 'what DO you have?' She proceeded to point to a white menu card to the left of me and said 'EVERYTHING WE HAVE IS ON THERE', then stared me out like she wanted to fight me - just so people are getting the gist of this, the MENU CARD consists of EVERYTHING the shop possibly sells, but didn't she just tell me that they are sold out of the things I asked her for...?!!? I then paused and thought ok, this girl is clearly spoiling for a fight, I was ready to leave there and then. I looked at her and said, 'so you have all this, but you don't have what I asked for?' She said 'that's correct.'
I then ordered peppered prawns, peppered steak and around £40 worth of food, then asked how long it would be - she said '10 minutes tops', I said no problem and went and sat in my car. I returned 20 minutes later, as could see people were turning up in droves and was mindful of the fact that people may have ordered before me. I went over to get my food, she ignored me, continued to talk to other people. I then said could I have my food please, she said 'it isn't ready yet', I said I've been in my car nearly HALF AN HOUR, you said 10 MINUTES, she responded very sarcastically with; 'oh has it really been that loooong' - I said listen you've been nothing but rude from the moment I came here, you have pxiss poor business acumen and your attitude is disgusting. She then said; 'so you won't be wanting your food then?' I said no thank-you, stick it in your front!' and walked away. This place has gone downhill and clearly the owner either doesn't care or is unaware of what's going on in his absence. I haven't had to utilise my Jamaican vocab in nearly 2 decades, sometimes the situation calls for it though...
I don't like leaving negative reviews, but she absolutely DESERVED THIS, she's a nasty piece of work, and the shop has turned into a complete sxhit hole.The other negative reviews are not lying at all, please believe them, every word they say. Go over to Delly's, tip top customer service and the food tastes good!! I ALWAYS tip them large amounts when I go in there, which is rare for a...
Read moreThe service in this place is awful, the guy with the grey hair has a massive attitude problem. Its like the customers are a complete burden to the shop. stank face owner and wife. These are not people who should be customer facing, hire people who enjoy working with people. I dont know who the guy with grey hair thinks he is. This business will collapse eventually if thats the attitude towards customer service. There are plenty of caribbean restaurants around with way better service, the food is pretty good,(The random piece of dry potato and 1 piece of plantain is dead though) but ill never buy from here again. Sad that a black business treats their own people the way this shop does. The owner needs to look himself in the mirror and stop projecting negative energy to people. The male owner with grey hair is one of the most horrible people i have ever come across. Never getting a penny from me again. This is where the reputation comes from, shops like this and people like this. I put up with it a few times, cos the food is good but never again will i step foot in that shop, after what i have witnessed in this shop. Go to True Flavours, Refill, bluejays ill be going out of my way to avoid this place. AVOID AVOID AVOID, owner has massive chip on shoulder, ive experienced stank attitude staff before but this is on another level completely to what i have experienced before, and its every time. Terrible...
Read moreWent to tickle me yesterday as my local New tings was closed. I have to be honest and state that I was very disappointed with the service and food.
Now I understand it was a Saturday evening and the shop was pretty busy but we waited for 40 mins in the cold with no indication that it would take so long. The lady told me 10 mins 30 mins ago - long ting
Having waited so long I would have accepted and understood if the food was on point.
I ordered 3 mains large and within all of the them I’d say 75% of the meal was white rice. The jerk chicken was lovely but literally they chopped up one piece ( seen more meat on a KFC wing) The fried chicken meal again was tiny and tasted old defo not fresh, and the peppered steak was dry no gravy and again hardly any meat
Terrible value for money … I’d never go back there I’d prefer to eat some fake clone meat from Morley’s then hit this...
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