Continental Café — Restaurant in Maldon

Really disappointed by our visit, we arrived and were seated (waitress pointed to the table across the room) and waited around around 30 minutes, expecting someone to come over to take our drinks order. When no one arrived, my partner had to go up and asked a waitress if we could make our order and she said she'd be with us soon. Around 15 minutes passed and the same waitress we asked to take our order wandered aimlessly around the room, scanning the room a few times but ignoring us and not coming to take our order. We found the staff completely unattentive and finally had our order taken by a waiter who came to clear the table next to us. Drinks arrived and the iced coffee and milkshake were lovely but we had finished our drinks long before our food came and we were looked straight through when trying to get their attention for more, they just walked away. The food arrived just shy of an hour after we arrived and we only ordered 2 paninis, a baguette and some chips. On arrival we were offered sauces, we asked for mayo and it never arrived but the table next to us did! Really disappointing as the food was good, but we won't be back. It was pricy for what it was, and we had planned to order 3 slices of cake to take away but the service was honestly so bad that I didn't want to give them anymore of my money....

I decided to visit continental cafe after reading a review online and I am so glad that I did. I'm not sure I would have noticed this wonderful little eatarie in the heart of Maldon if I had just strolled by. It's so much bigger than it looks with plenty of seating both inside and outside, in a pretty courtyard to the rear of the property. We were seated immediately, even though it was busy and our orders taken quickly. Our waitress was pleasant and accommoding with a good knowledge of the menu and ingredients. She was happy to add or remove items from our order. Our food was promptly served and was hot and nicely presented. The portions are quite large so unfortunately I couldn't finish the amazing slice of cake i had chosen for dessert but was offered a box to take it home as someone had noticed there was cake left on my plate. How nice was that? I can totally understand why people post pictures of the fabulous and imaginative cake displays as they truly are spectacular and taste even better than they look. This place is a must for lovers of well cooked food and delicious cakes. I feel sad for anyone who hasn't discovered the continental cafe. It is well worth a visit, you won't be disappointed. Well done to all...

I was really excited to eat here after reading the reviews. However we waited 50 minutes for 2 paninis in which the plain cheese had barely any cheese in and tasted like a plain bread and butter panini. The pulled pork baguette was hard. Upon letting them know this they denied it and didn’t even apologise. Very over priced for a baguette.

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In response to the your reply. This is completely incorrect.

We were checked on once after our drinks were served. Not during or after the food which was the issue.

I completely understand that it was a busy Saturday. However from time of receiving our drinks which were quick the food was not. We were at a point the only couple sitting inside so perhaps we were forgotten about.

I understand a 1 star is upsetting however to lie and state someone asked us how our food was is complete lies, if someone had asked we would have told them how we felt, but they did not. So you clearly didn’t look at the cctv.

I am not one for usually writing reviews as I understand how it can upset the business and that is not what I want to achieve, however I was extremely let down by the food and felt forgotten about...