The menu promises they are big on flavour but we experienced the exact opposite.

I understand it was very busy and I feel sorry for the staff as most were clearly very young but the quality of the food was honestly abysmal. It was mostly over cooked bland microwaved food. The soggy veggies on everyone's plates looked like they'd been soaking and lost any goodness they once had. The chicken looked like it was made from playdough, unseasoned and overcooked.

The mashed potatoes were almost solid, you could have used them as modelling clay. They didn't even try to disguise that it had been plopped out of a microwaved dish. The pizza had obviously been microwaved too long as the dough was pale and solid. The green beans were rubbery and tasteless and the gravy was incredibly thick and salty.

We also had an "Ultimate Big Combo" sharing platter as a starter which was pathetic. Nothing was Ultimate or Big about it. The menu said it included 2 garlic ciabatta slices. They came as a quarter of a halved ciabatta, cut into 2 pieces. Almost hilariously small. Soggy battered mushrooms, a couple of stale fried pieces of tortilla, 2 (of the smallest you could possibly get!) slithers of chicken breast strips with scraps of iceberg lettuce. Literally scraps, not even a piece of green leaf. I don't know how anyone could serve it without feeling ashamed.

Also the menus were in desperate need of a wipe down. Pros were the children's playground and fast service. But I'm guessing it's only fast as we were just waiting for the microwave to ping.