Subway — Restaurant in Manchester

absolutely disgusting service from the staff as someone who works for hospitallity i think it’s disgusting that you prioritise deliveries over customers. also choosing the quick way isn’t always the safest way,i went into subway earlier to get a sub for my father who’s ill in hospital when i went in a lady went to serve me whilst doing a delivery which then she proceeded to get my bread out then continue with her delivery then waited for a few minutes as the colleagues talked away then a man went to serve me he did my tuna and did my cheese then proceeded to serve another lady,he then put both of our subs on a tray and put it in a toaster noting my sub had fish the other had chicken and bacon my father doesn’t eat meat so i requested for a new one to be made and was left to feel like a burden,please just be a bit more cautious because it could’ve involved allergies and your negligence could’ve been a whole different situation. in total i was in your shop...

I went in with my son on two occasions. The first time there was a group of staff sat swearing and shouting at each other at a table, and I had to try and avoid explaining what a c#nt was to my 5 year old. This was followed by food being thrown around at the staff that were serving behind the counter. To say I was not impressed was an understatement.

We then visited again as my son loves the sandwiches. This time we were pretty much ignored by the staff on the counter who just seemed to pretend we were not there.

Eventually, one of them thought I suppose they better do something, so turned to me and snapped at me that I should be at the other end of the counter if I want to order. I said I stood there for a few minutes and you ignored me! This followed with the staff being quite rude to us and having a seriously bad attitude.

I wouldn't recommend coming here with kids, as the place seems to be staffed with abnoxious teenagers with no...

Absolutely disgusting service!!! Food and napkins all over the floor behind the counter, how the staff didn’t fall over the mess I don’t know. I was collecting an online order, it was already late and when it came it was just dumped on a nearby table so I had no idea it was mine until I saw another waiting customer pick it up and examine it and I saw the name on the receipt. So so rude, it wouldn’t take much effort to ask who was waiting for it and hand it to the correct customer instead of leaving it on a table hoping we would realise before it went cold. No customer service skills whatsoever, an acknowledgement and a smile would go a long way. If you must employ moody teenagers could you teach them the basics of interacting with customers before you leave them to run a shop...