Came here a week ago for a 25th birthday meal, we were all looking forward to a £12.95 banquet meal (as per leaflet advertised on their counter) We did have a lovely time celebrating the birthday.
HOWEVER, the evening was totally spoiled because unfortunately my family member was overcharged £50+ for drinks that we didn’t have, that were incorrectly priced. Followed by an extra £2 price increase on each banquet. Making it £14.95 a banquet which is not the same as advertised.
When querying about this issue, a member of staff expressed to us that there is a “cost of living crisis” and that “you can’t expect me to print hundreds more leaflets with the updated price on” - any rightful business owner would know that false advertisement is an illegal offense, and that you shouldn’t advertise your prices as they are, and then sneakily trick your customers into paying more without their knowledge.
I think it was very deceitful and cheeky actually, to complain about a cost of living crisis… while knowing that they are taking extra money behind customers backs by overcharging purposely. How dare they even assume that my family member taking us out for dinner could afford the extra £50?? And think they wouldn’t get caught?!
As they say “cost of living crisis” - some people don’t go out very often for dinner, especially for a whole family meal. So this definitely dampened a very lovely celebration, especially when no remorse was shown when explaining this to them. No apology, nothing. It’s like they weren’t even the ones that did it. That’s how much concern was shown… let’s see how much concern will be shown when trading standards knocks at the door 😬
If they are did this to us, how many more people are they doing this too? I’d hate to think how many……but surely they have managed to accumulate the cost of updating the leaflets now???? 🤣 - don’t own a restaurant if you can’t afford to update prices, but can afford your reputation by overcharging… or set up a go fund me 🤣 I don’t care, just don’t mug your customers off!! If you do anything with the extra money you are stealing from people, and the extra £26 you still gained from us, please just use it to update the 🤬 advertisements you use for your...
Read moreBeyond disappointed! I celebrated my 25th birthday here after seeing a flyer in another takeaway business offering the £12.95 banquet. After paying and checking the receipt, I discovered that not only was the banquet now £14.95 they had charged me for 3 extra pints that we didn’t have. Also, the prices on their drinks menu shows £5.45 a pint and they charged £5.95. I know that it’s only a small difference but it adds up & resulted in me being overcharged £50+ as there was 13 of us. I called the restaurant as soon as I got home and they had no remorse. They starting saying “that’s the old menu” and just hung up. The next evening I went in to query them and they were very dismissive. They were almost shh-ing me as there were other customers at the bar. It’s worth knowing that I’m a very reasonable person, I didn’t go in shouting, I simply wanted to discuss what has happened with a manager & get my money back. The manager explained that the prices had gone up (which is fine) but this needs to be reflected on the menu. He said “ you can’t expect me to reprint all of the menus because our prices have gone up.” Yes I do as it’s the law. He finally agreed to refund the beers that we didn’t order and the extra 50p per pint that we did have. Although I still got stitched up £26 on the extra £2 per banquet. Funniest part is they still have the leaflet on the bar displaying £12.95🤣. I’m just a young lad trying to treat my family to celebrate my birthday and this happens. I will be taking this up with trading standards as it is illegal and all they had to do...
Read moreNew Raj Douth rising from Raj Douth like New Coke rose from Coca Cola. The restaurant has had a gorgeous makeover. Unfortunately the staff and food make over not so great. Popped in to try the new menu and on ordering a takeaway felt quite pressured to order immediately even while saying I was waiting for my partner and then we would order. The Naan breads that always seemed home made and beyond amazing are now replaced with what appears to be typical Indian restaurant wholesaler fayre. The Pilau rice definitely looked like long grain and the Bombay Potato had undercooked potato (as did the Sag Aloo) and an incredibly thin sauce.. The mains (we tried two of the new dishes) were ok.. though dry chicken in one and very few pieces of lamb or chicken in either wasn't what we expected, nor to be honest did we expect the dishes to only be OK. What a loss to the town.
My review of the original Raj Douth in 2018: Best Indian restaurant that we have found in Milton Keynes.
A chilled relaxed atmosphere even when busy, welcoming staff and just an amazing range of...
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