Terrace Cafe — Restaurant in New Forest

absolutely shocking. rudest staff i have even encountered. may as well have paid to visit karen’s diner at this point. me and a friend are out camping near here so thought we would go to the local bakery and then get a smoothie form this cafe. we sat outside eating our bakery food and one really nice lady came out to take our order. she took our order and asked politely if we could eat it quickly so we did. then this old lady came out of the cafe and stared at me and my friend for a good 2 minutes. she then walked further towards us shouting telling us to get out. we replied why? and she said because your eating food from another place how disrespectful. we replied extremely politely when we shouldn’t have and said we will put it away now so we started doing so and then she shouted at us refused to let us put our food away and told us to get out now we then were trying to explain we had already ordered and she refused to believe us and carried on shouting at us to leave the cafe then she said she was going to speak to her manager and never came back out? there was a family next to us speaking to us telling us we should report it so when we were finished with our smoothies we went in and asked to speak to the manager. the manager came out and spoke to us he replied so bluntly and carried the same attitude as the stinky lady. attitude stinks and is appalling don’t waste your time and money unless you want to put up with the disrespect when you are paying...

Intolerant of intolerances! Popped in to this cafe while on holiday. I fancied a cheese omelette but being intolerant of dairy I asked if the chef could use feta or goats cheese instead. Seeing as though the menu had a feta cheese salad and a goats cheese topped burger I didn't think it would be a huge problem for the chef to pop a handful of feta on my omelette insead of cheddar, after all countless other establishments have obliged. How wrong I was! This was obviously well beyond the chef's ability. The chef is either monumentally lazy or monumentally incompetent. I was informed by the waiter that (get this excuse, it's fantastic!) 'Because of the price difference between feta and cheddar the omelette would be an extra £2 if I wanted it dairy free' That would make the omelette around £9. So I am paying full price which would include the price for cheddar PLUS extra for feta. How the hell does that work?? The chef didn't even have the balls to come out and tell me himself. I decided he was monumentally lazy rather than incompetent. Just really rude and unhelpful. I suggest you avoid this place if you suffer from any kind of food allergy or intolerance as they clearly can't cope with anything other than...

me and my friend where a bit peckish so we went to get something from a bakery near this cafe,we got to this cafe and ordered a smoothie and we got told to eat our bakery stuff quickly by a nice waitress so of course we said okay.2 minutes later this very rude lady came and straight away raised her voice and kept shouting at us to get out the cafe because we were being disrespectful by eating someone else’s food in their cafe we kept apologising and said we’d put it away as we’ve already ordered a smoothie but she wasn’t having any of it and kept being sarcatic and shouting in our faces she then said she’s going to speak to her manager so she went inside and didn’t come back out.then me and my friend got our smoothies and payed.after we finished we went to see the manager which payed no respect to us and said who did you want to speak to? we replyed the manger he said yes that’s me okay bye. so rude the rudest out of them was the lady with grey short hair glasses and quite small.will not be going back what a waste of £4.25 of my money.and the fact that me and my friend are only 14 this is absolutely ridiculous.Please do not come here if you don’t like...