Really enjoyed my meal, my partner wasn't too keen on his but I think that was due more to his meal choice. Marked down though because we have a dairy free child and after my partner made the staff aware of this and checked the allergen book, they sent out garlic bread with his meal (even though garlic bread doesn't come with the meal) and there was also no apology for the mistake when he returned it to the bar.

In addition to this when it came to dessert we ordered the vegan option which was a caramel ice bar. However, when this was bought to us the waitress called it a milky bar, which of course we found concerning so questioned to make sure it was definitely vegan to which she said I think so it's the milky bar. We then had to prompt for this to be checked, with her being so unsure.

The lack of product knowledge is what is really concerning here and the staff really need some extra training regarding their products and allergy awareness.

We're quite on the ball with checking the food our son has when we order but not everyone might be,or they may assume because they ordered something at the bar it would come that way for example we could have assumed the garlic bread was dairy free (as you can get it) because we said dairy free when ordering, luckily we double checked this.

Thankfully ours sons allergy isn't life threatening but someone else's could be and dread to think of that happening.

I hope this is taken as constructive criticism as it's a nice place and our meals were good, but more training is definitely needed.