Heaton Perk Coffee Shop — Restaurant in Newcastle upon Tyne

When we first moved to Heaton, I was excited about the Heaton Perk. A local funky and fun place away from the cookie cutter coffee houses. We started to go there several times a week. We were loyal customers. Not just a cup tea and sit on the internet all day kind.... we are the kind of customers who actually order food and DESERT!!!

So imagine my surprise on Friday. 4 of us for lunch (and cake). I met with my friends and my wife came later with our babies. When she got there, she joining at the table after ordering and paying her meal. After it arrived, just before she could take a single mouthful. A member of staff ask her to remove the pram (containing our two 7 week babies) to the outside, even though it was raining, as it was blocking a table for 2.

We were shocked!!! Are we not paying customers?? Are we not loyal customers?? We were told the needed the table for 2 new customers.... Now i am not good at math, making FOUR customers LEAVE in favour of TWO customers who could of waited a few mins doesn't add up in my world. Shame on them!!!!

Well we won't be going there again.... Very Disappointing !!!!

If you do go here whatever you do, don't dare to enter the building with a pram...

Absolute love this little cafe! The owners and staff go above and beyond to make you feel so welcome and at home and have such genuine care for their customers and local community.

My grandma loves the cheesy beans on marmite toast and we often stop by with my little cousins for the mega milkshakes and sweet treats. The menu is a lush mix of proper hearty comfort and seasonal specials. Last time I was in one of the lovely staff was telling me that a lot of the ingredients come from the cafe’s sister shop 109 just a couple of doors down - so nice to see a local business doing their best to run sustainably!

There’s a reason this place has stood the test of time (15 years last year I think?). Couldn’t recommend this gorgeous...

We visited recently with our little dog for the first time and it was a delightful place. It was a warm morning so we sat outside, dogs are very welcome in or out and she was given water. We only stayed for a pit stop before going to the park, so we had a coke-a-cola, iced coffee and a brownie which was sensational. It was very busy but the service was efficient and friendly and as newcomers we were made to feel very welcome. We noted it was very popular with locals and regulars. It's quirky and fun with friendly, down to earth staff and we can't...