Steak on Six — Restaurant in Newport

Ate here in the last few days. Arrived early and was asked to have drinks in their lounge at the end of the corridor. Went down there to find nobody serving and had to wait 15 minutes until someone arrived. Finally seated 10 minutes late and was only then informed it was a fixed menu at £70 per head. I explained nobody had told us this when we booked and was rudely told “it’s on the website”. Charming. Food was good but not great. Starters all good. Main courses were okay but the lamb in the mixed grill was undercooked and slimy. After mains we decided we didn’t want a desert and asked if they could adjust the price. The same manager who had advised me about the website rudely insisted he had told me at the start. When I pointed out I had little choice at that point given it was 9:45pm he told me I could have left!! What a cheek. At £70 per head I would expect better customer service management skills. His manager then came across and insisted exactly the same - I could have left! I got very cross with their arrogance and dismissive nature and insisted they bring me the bill and negate the service. Such a shame to be frank - the waitress was excellent however with managers like that I wasn’t prepared to line their pockets to be so rude. So we paid the correct price and left “suitably chastised” which was clearly the managers’ intention. Celtic Manor - train your staff better please. As per the rest of your hotel - “huge room for improvement”. I have given service 1 star simply because the waitress herself was good. Otherwise it would be zero. Overall 2 stars because being objective, the food was good but not great. Is it a £70 per head before drink?...

What an experience this was! My husband booked dinner here as part of a package we were given as a gift for our wedding and it did not disappoint.

The restaurant itself is very beautiful with large windows which overlooked the grounds of the Celtic Manor hotel.

We were seated immediately and offered a choice of different waters for the table and given the menus to look over.

The menu is a set price of around £70-80 with some optional upgrades. You are able to chose a starter, main course, side dish, sauce and desert with complimentary bread and butter which was delicious.

I opted for the sirloin steak and dauphinose potatoes with garlic butter and was floored by the quality of the food.

The starter and desert were also beautiful.

Staff were incredibly friendly and attentive.

It was an absolute pleasure to dine here and would gladly revisit for a...

Avoid like the plague if you have allergies, how difficult can it be to cater for people in a steakhouse. Other than Lewys who was amazing this was probably the worst dining experience we have had. We went in 4 hours before our booking to go through the allergies (as well as letting them know when we booked a month in advance) and we were told everything would be fine, got to the restaurant and had to wait an hour for bread as they had to go and find some gluten free elsewhere then told we couldn’t have chips, potatoes or mash with the main but we could have salad! 2 phone calls and 2 promises of a call back but nothing, they obviously do not care about their customers. We have been to burger vans which cater better for allergies than this supposedly 2...