Tesco Cafe — Restaurant in North Devon

Thoroughly disappointed in our visit today, food was meant to be 15-20 minute wait, ended up nearer to 50 (13:32 ordered, 14:16 at the table) by the time it reached the table, sadly the serving staff didn't seem to be too bothered about the delay even when we pointed out that we had 1.5 year old twins who were incredibly hungry by that time and restless. Very few seated tables at the time, roughly 10 tables at most. A big shame. Even if there was to be a foreseen delay due to one of the dishes we could have been advised and chosen something different. When we pointed out the first complaint around 13:55 was told it was being plated up and did we want some more drinks. 10 minutes later still no sign of food. Had to head into the main store and buy some child snacks just to keep the children fed.

Not what we expect from a big chain brand but the response at the time was the...

I thinks it's awful with the fact that when ordering you can not pay with cash and everything is done by card ! And when my partner asked to remove egg from the breakfast wrap (he can't eat egg) the lady abruptly said 'no. No Changes or substitutes' Which meant he couldn't have lots on the menu as it l had mayo!

This cafe used to thrive and when we went in at lunch time there were 3 tables including us. Tesco are Putting people off by card only and elderly won't always understand the tough screens Your losing business because your using robots rather...

Ok went in for breakfast before doing a shop at the store to be greeted by a great looking refurbished cafe, then to see a Mc Donald’s looking order station, you have to order via the machine no cash taken at all the machines take a bit to get used to but I would prefer to see people working rather than a machine. Staff were great and did help people who were finding it hard to use. I would recommend Tescos put a cash/card till in place with a person to take the order and chat to customers who come in. Good food good staff shame about the...