Lobo Rojo — Restaurant in North Tyneside

This might sound all bit too negative but I just want to start off by saying I did enjoy my food and it was a nice to place to eat.

Food was great except they use so much parsley and coriander and other herbs as such that all the meals are just swallowed by that. Everything was fresh and nice though and didn’t take too long to get to the table. However most of the staff would stand at the bar and ignore us and the people next to us. When we first sat down the girl who greeted us then went and started making and serving drinks and then finally sat us down which was slightly awkward cause why would you greet us and ask how many of us for a table and then go do other jobs? It wasn’t that much of a deal until she sat us down and then forgot about us for ten minutes without any menus. Didn't prep table either.. Super awkward until one lady came over and said oh I’m sorry I thought you ordered you should’ve got menus. Ordering was fine, and receiving the food was good. But kept noticing the lad next to us was ignored throughout our whole meal without a drink or a menu. No one did a check back so I couldn’t get any Mayo. As someone that is quite shy it is hard to just raise your hand and get someone’s attention so I didn’t really help myself. The service charge was 12.5% which they automatically put on, unless you ask them to take it off, which I think is really cheeky. You feel embarrassed to ask for them to take it off. We don’t live in America we shouldn’t have to pay tip and feel obliged to. You pay the wages not me. Although I sound fairly negative in this post I did like the food and atmosphere but I would just be wary the...

Some good things and some terrible things. I would describe the food here as the British version of the American version of Mexican food.

We tried this today. I'm Mexican from California and my husband has lived in Texas and California. We had high hopes for this place based on the great reviews, but it was very mixed.

The good: The salsas were fresh and had good flavor. We had about 4 different ones. They could be a lot spicier, but they were very fresh and had good flavor. My husband had the tuna tostadas, and they were great. They saved the meal. There's a good amount of tuna.

The bad: I had the fish tacos, and the fish was very good, but they weren't spicy enough. The worst thing: the tortillas for all our tacos weren't cooked all the way. The masa was gummy in the center. It doesn't matter how good the filling is if the tortilla isn't cooked.

He also had the chicken mole tacos. Unfortunately, they were the worst tacos he's ever had. The menu says they're made of chicken IN mole, but the filling was bland shredded chicken with some overly sweet mole on top. That, plus the gummy tortillas, was a huge disappointment.

It would ne nice to be able to get two carne asada tacos instead of only the DIY option. They're some of the most common and popular tacos, so it's kind of strange to have to buy 6 of them.

There's rice and beans in many of the dishes, but there's no option to order them on the side. It would be good to be able to order a taco platter (assuming the tortillas were cooked) with two tacos and rice and beans on the side.

We live in South Shields, so it's an easy trip, but we...

We've been here a few times and the food is definitely delicious. It's a modern restaurant that's really big on design colour and feels like an exciting dining experience. The available cocktails are also part of the theatre of the whole thing.

On my last visit I'd have given 5 stars, on my latest visit I'd have given 3 stars. On both occasions the food was impeccable. Both times I've had the amazing Vegano (sharing) platter all to myself. The Kale is somehow delicious and I don't normally like kale. The picture illustrates everything you get and it's well worth the price.

Unfortunately, thanks to my latest visit, I think the staffing needs bolstering or the restaurant management needs to work out quite what level of custom it can deal with. We arrived at 6:45 for our meal and waited 50 to 55 minutes before any food was put in front of us. I could see this was happening elsewhere in the restaurant too. We also ordered more drinks when the food arrived and they didn't come until the food was almost finished. At that point, the drink was handed over and we were told that the table was booked for another couple in 10 minutes, so would we mind being quick?! That ruled out any chance of dessert.

I'd still go back. The food really is worth it and the staff are friendly, I don't necessarily think it's their fault if there are more bookings than they can cope with. It's testament to how good the place is that I still give 4 stars. I just hope they rectify the problems before...